Error messages and other information about MTA functioning are written to log files as well as displaying on the MTA agent console. Log files can provide a wealth of information for resolving problems with MTA functioning or message flow. This section covers the following subjects to help you get the most from MTA log files:
The following aspects of logging are configurable:
You can configure the log settings in the following ways:
You can view the contents of the MTA log file from the MTA agent console and Web console. See the following tasks:
On startup, the MTA records the MTA settings currently in effect. Thereafter, it logs events that take place, including errors. To look up error messages that appear in MTA log files, see "Message Transfer Agent Error Messages" in GroupWise 6.5 Troubleshooting 1: Error Messages.
Because the MTA consists of multiple threads, you might find it useful to retrieve the log file into an editor and sort it on the thread ID that follows the date and time information. Sorting will group all messages together for the same MTA thread. At the MTA Web console, you can search through multiple log files. See Viewing and Searching MTA Log Files. You can also use the search capability of the MTA Web console to gather information about a specific MTA thread. See Viewing and Searching MTA Log Files.