GroupWise provides three different ways to run the GroupWise client: Online mode, Caching mode, and Remote mode.
NOTE: Remote mode is not available in the GroupWise Cross-Platform client.
Most GroupWise features are available in all three GroupWise modes, with a few exceptions. Subscribing to other users' notifications is not available in Caching mode. Subscribing to other users' notifications and Proxy are not available in Remote mode.
When users use Online mode, they are connected to their post office on the network. The user's mailbox displays the messages and information stored in the network mailbox (also called the Online Mailbox). Online mode is connected to the network mailbox continuously. In Online mode, if the Post Office Agent shuts down or users lose their network connection, they will (temporarily) lose the connection to their mailboxes.
Users should use this mode if they do not have a lot of network traffic, or if they use several different workstations and do not want to download a local mailbox to each one.
Caching mode stores a copy of a user's network mailbox, including messages and other information, on the user's local drive. This allows GroupWise to be used whether or not the network or Post Office Agent is available. Because the user is not connected to the network all the time, this mode cuts down on network traffic and has the best performance. A connection is made automatically to retrieve and send new messages. All updates are performed in the background so GroupWise work is not interrupted.
Users should use this mode if they have enough disk space on the local drive to store their mailboxes.
Several users can set up their Caching Mailboxes on a single shared computer.
If users run Caching Mode and Remote Mode on the same computer, the same local mailbox (also called the Caching Mailbox or Remote Mailbox) can be used to minimize disk space usage.
If disk space is limited, users can restrict the items that are downloaded to the local mailbox. They can specify to get the subject line only or specify a size limit.
If users back up their Caching Mailbox, they can protect items that might be deleted if the system is set up to automatically clean up items (or if the system administrator runs an Expire and Reduce).
To use Caching mode, the client installation must be a standard installation, not a workstation installation.
The system administrator can allow or disallow the use of Caching mode, and can also force users to log in to GroupWise in Caching mode.
If the system administrator forces Caching mode on Cross-Platform client users and then restricts Online mailbox size so that users have items in their Caching mailboxes that are no longer available online, the administrator needs to make sure users understand about doing backups. See "Backing Up Your Mailbox" in "Managing Your Mailbox" in the GroupWise 6.5 Cross-Platform Client User Guide.
In ConsoleOne®, click Tools > GroupWise Utilities > Client Options.
Click Environment > Client Access.
Select or deselect Allow Use of Caching Mode.
Select or deselect Force Use of Caching Mode.
Specify the number of days before Caching mode will be enforced. This allows the user to continue using Online mode until the grace period has passed. The grace period begins the first time the user connects to the POA. The setting applies per user per workstation.
The Force Caching Mode setting is not enforced on a workstation that does not have enough disk space for a Caching mailbox. The following amount of disk space is required: the size of the mailbox + 20 MB + 25% of the mailbox size.
The Force Caching Mode setting is also not enforced when a user connects from a shared Windows workstation or terminal server if you configure these workstations to be excluded. You do this by setting a registry key on the Windows workstation. The registry key is in HKEY_LOCAL_MACHINE. Under Software\\Novell\\GroupWise\\Client, add a dword value named No Local Store with a value of 1. This will prevent the user from creating a Caching or Remote mailbox by using the GroupWise Windows client menus. However, the user can still create a Caching or Remote mailbox by using the startup switches /pc, /pr, or /ps.
When users prime their Caching mailboxes, they receive a copy of the system address book. After the initial priming of the Caching mailbox, users can re-download the system address book and their personal address books in Caching mode by clicking View > Retrieve System Address Book or View > Retrieve Personal Address Book while in the Address Book. Address books will also be re-downloaded in Caching mode when users click Tools > Retrieve Entire Mailbox.
Users can also specify to download the system address book (and any rules they have created) on a regular basis. In Remote or Caching mode, click Accounts > Account Options. Right-click the GroupWise account, then click Properties > Advanced. Select Refresh Address Books and Rules Every __ Days. By default this is set to 7 days, but can be changed.
If you configure the POA to generate the system address book regularly, Caching mode users will always have a current copy to download. In ConsoleOne, right-click the POA object, then click Properties > GroupWise > Maintenance. On the Maintenance page, make sure that Generate Address Book for Remote is selected. You can choose the time when you want the generation to take place.
If you want to generate the system address book for download more often than once a day, you can delete the existing wprof50.db file from the \wpcsout\ofs subdirectory of each post office. A new downloadable system address book will be generated automatically for users on each post office.
Remote mode is familiar to GroupWise users on the road. Similar to Caching mode, a copy of the Online mailbox, or the portion of the mailbox that users specify, is stored on the local drive. Users can periodically retrieve and send messages with the type of connection they specify (modem, network, or TCP/IP). Users can restrict what is retrieved, such as only new messages or only message subject lines.
NOTE: Remote mode is not available in the GroupWise Cross-Platform client.
To use Remote mode, the Windows client installation must be a standard (full) installation, not a workstation installation.
As an administrator, you can allow or disallow the use of Remote mode for client users.
In ConsoleOne, click Tools > GroupWise Utilities > Client Options.
Click Environment > Client Access.
Select or deselect Allow Use of Remote Mode.
The following topics explain the capabilities users have when they are allowed to use Remote mote.
To use Remote mode, users must have a password set in Online mode. When they run in Remote mode for the first time, they can specify to use the same password in Remote mode or choose a new one.
For GroupWise to use a modem connection, the GroupWise Async Gateway or X.25 Gateway must be installed and configured in your GroupWise system. The gateway provides the means by which the client communicates with the GroupWise system.
The system administrator can configure the MTA so that it re-directs Remote mode requests to other MTAs and POAs. The GroupWise client can establish a client/server connection to an MTA across the Internet. For more information, see Enabling Live Remote.
Users can use Hit the Road on the Tools menu (or switch from Online mode to Remote mode) to create, set up, or update the Remote mailbox. A copy of the mailbox is created on the user's local drive and any current connections are detected and set up. If users have already used Caching mode, the local mailbox has already been created. Users can also use Hit the Road to create setup files on a diskette to set up their Remote mailbox on a computer that's not connected to the network. Several users can set up their Remote mailboxes on a single shared computer.
Hit the Road creates a network connection for the method (direct connection or TCP/IP) GroupWise uses to access the user's post office. GroupWise can then use this connection, when running in Remote mode, to connect to the GroupWise system. For example, a network connection lets users of docked laptops run GroupWise in Remote mode and connect to the GroupWise system through the network connection rather than a modem connection.
Hit the Road also creates modem connections for Remote Profiles in the Async Gateway or X.25 Gateway. Remote Profiles let GroupWise connect to the GroupWise system.
To use Hit the Road:
Users can change the way Remote mode is set up, including the connection, time zone, signature, and so forth, in Account Options on the Accounts menu. Remote is listed as an account.
By default, if an item is deleted from the Remote mailbox, the item will be deleted from the Online mailbox the next time a connection is made. Deletion options in Remote Properties can be changed so that an item deleted from the Remote mailbox will stay in the Online mailbox or vice versa.
If you are going to connect with a modem, you must create at least one modem connection. A modem connection provides GroupWise with the information it needs to connect to the GroupWise system through the GroupWise Async Gateway or GroupWise X.25 Gateway.
To set up a modem connection:
In the client, log in or change to Remote mode.
Click Accounts > Send/Retrieve > GroupWise Options.
Click Configure > Connect To > New.
Make sure Modem is selected, then click OK.
Type a descriptive name for the modem connection in the Connection Name box.
Click the country code, then type the area code and phone number for the gateway to the master GroupWise system.
You can use a comma (,) to signal a one-second pause in dialing such as 9, (800) 555-5555. The 9 accesses an outside line and the comma causes a one-second pause to wait for the dial tone before dialing the number. If you enter dashes, spaces, and parentheses, they are ignored.
Type the login ID for the gateway.
Click Password, type the gateway password, then click OK.
Retype the password, then click OK.
Click the Advanced tab.
If your modem requires a script, specify the path to the script in the Modem Script box, click Edit Script, then specify the necessary When Given and Respond With commands.
To save the script without changing its filename, click Save > Close.
or
To save the script with a new filename, click Save As, type a name, then click Close.
Click a disconnect method.
Click Attempts, then specify the number of times to redial if the line is busy.
Click Retry Interval, then specify the time interval between each redial attempt.
Click OK.
Select the connection you want, then click Select.
Select the location you are connecting from in the Connecting From box. If none are listed, use the Default Location option.
If you need to create a new location, click the Connect From button. This is useful for laptop users who are calling into the GroupWise system from different geographic locations.
Select the modem to use for dialing up the gateway in the Connect Using box. If you have not yet defined your modem, click Modem to add a modem to your system.
Click OK, then click Close.
While running in Remote mode, GroupWise can connect to the user's Online mailbox using a network connection. A network connection is useful for laptop users connecting to the network through a docking station, or for remote users connecting through a modem using remote node software.
To create a network connection:
In the client, log in or change to Remote mode.
Click Accounts > Send/Retrieve > GroupWise Options.
Click Network > OK.
Type a descriptive name for the network connection in the Connection Name box.
Type the path to any post office directory in the master GroupWise system.
Users can connect to their own post offices or to any post office in the master GroupWise system to access their Online mailboxes.
Click a disconnect method.
Click OK.
Select the connection you want, then click Select.
Select the location you are connecting from in the Connecting From box. If none are listed, use the Default Location option.
If you need to create a new location, click the Connect From button. This is useful for laptop users who are calling into the GroupWise system from different geographic locations.
Click OK > Close.
A TCP/IP connection enables GroupWise, while running in Remote mode, to connect to the GroupWise system through a network connection using TCP/IP rather than a modem connection. A TCP/IP connection can be made through a network connection, such as a laptop connecting to the network through its docking station, or through a modem using remote node software.
To create a TCP/IP connection:
In the client, log in or change to Remote mode.
Click Accounts > Account Options, then double-click the Remote account.
Click Connection > Connect To > New > TCP/IP > OK.
Type a descriptive name for the TCP/IP connection.
Type the IP address or the DNS name.
Type the IP port for this address.
Click a disconnect method.
Click OK.
Select the connection you want, then click Select.
Select the location you are connecting from in the Connecting From box. If none are listed, use the Default Location option.
If you need to create a new location, click the Connect From button. This is useful for laptop users who are calling into the GroupWise system from different geographic locations.
Click OK > Close.