Managing Links

The Monitor Web console can help you manage links throughout your GroupWise system.


Tracing a Link at the Monitor Web Console

When you trace a link, you follow the path a message would take when travelling between two GroupWise domains. If a message fails to arrive at its destination, this feature helps you pinpoint its current location, so you can resolve the problem and get messages flowing again.

At the Monitor Web console:

  1. Click the Link Trace icon.


    Monitor Web console with the Link Trace page displayed

  2. Select a source domain, select a destination domain, then click Trace.


    Monitor Web console with a link trace displayed

    If any domain in the path is closed, the link trace shows where the problem is occurring.


Checking Links Configuration at the Monitor Web Console

When you check link configuration, you list the links from a GroupWise domain to all other domains in your GroupWise system. This helps you identify inefficient link paths, loops, and unreachable domains.

At the Monitor Web console:

  1. Make sure all domains in your GroupWise system are open.

    You cannot obtain an accurate link map of your GroupWise system if any domains are closed. For assistance with closed domains, see "Message Transfer Agent Problems" in GroupWise 6.5 Troubleshooting 2: Solutions to Common Problems.

  2. Click the Link Configuration icon.


    Monitor Web console with the Link Configuration page displayed

  3. Select a domain from the drop-down list.

  4. Click Run.


    Monitor Web console with the Link Configuration page displayed

    The list shows what domains a message would pass through to travel from the domain in the Source column to the domain in the Destination column.