Source: GroupWise engine; directory services access.
Explanation: Requested record not found.
Possible Cause: The directory entry record was not found. This can occur if multiple processes are updating the database at the same time.
Action: Cancel the current operation, refresh the listing, then select again from the available items.
Possible Cause: The database is damaged.
Action: Rebuild the problem database. See "Maintaining Domain and Post Office Databases" in "Databases" in the GroupWise 6.5 Administration Guide.
Possible Cause: The path to the software distribution directory might be incorrect.
Action: Make sure the post office where the problem is occurring has a software distribution directory assigned. See "Editing Post Office Properties" in "Post Offices" in the GroupWise 6.5 Administration Guide.
Action: Check the current path to the software distribution directory. See "Software Directory Management" in "System" in the GroupWise 6.5 Administration Guide. Correct the path as needed. Make sure the specified software distribution directory actually exists.