Source: GroupWise engine; database services.
Explanation: Checksum error reading database.
Action: Check and, if necessary, repair the database. See "Maintaining Domain and Post Office Databases" and "Maintaining User/Resource and Message Databases" in "Databases" in the GroupWise 6.5 Administration Guide.
If the error returns, check for bad network cards on workstations from which the GroupWise client updates the databases.
Action: If this error occurs on a message database (msgnn.db) or user database (userxxx.db), run GWCheck. See "Standalone Database Maintenance Programs" in "Databases" in the GroupWise 6.5 Administration Guide.
Possible Cause: The guardian database (ngwguard.db) is damaged.
Action: Stop the POA. Make backup copies of the ngwguard.db, ngwguard.rfl, and ngwguard.fbk files. Delete the ngwguard.db file, then create a new, empty file named ngwguard.db.
Start the POA. The POA will recognize the invalid ngwguard.db file and rebuild it from the ngwguard.fbk file, merging in transactions from the ngwguard.rfl file.
See also "Information Stored in the Post Office" in "Post Office Agent" in the GroupWise 6.5 Administration Guide.
Possible Cause: If this error occurs in GroupWise Remote, there might be a problem with the structure or content of the GroupWise Remote mailbox.
Action: Delete the rofdata directory on the remote computer, then request all information from the master mailbox again.
Action: Reinstall GroupWise on the remote computer. See the platform-specific setup instructions for GroupWise Remote in "Setting Up GroupWise Modes and Accounts" in "Client" in the GroupWise 6.5 Administration Guide.
Possible Cause: If this error occurs in the GroupWise client next to the library name in the Find Results dialog box, the POA has not indexed the documents yet and might not be running.
Action: Start the POA. Check its indexing cycle. See "Regulating Indexing" in "Optimizing the POA" in the GroupWise 6.5 Administration Guide.
After the documents have been indexed, the user will be able to use the Find feature in the GroupWise client to access them.