Adding a POP3 or IMAP4 Account to GroupWise

Make sure you know the type of mail server being used (POP3 or IMAP4), your account login name and password, and the name of the incoming and outgoing mail servers.

Contact your NetMail system administrator (if it's a NetMail IMAP4 account (v6.5 for NNLS 1.0)) or Internet Service Provider for this information.

1. Click Accounts, then click Account Options.

2. Click Add.

   
   

3. Follow the prompts.

Modifying Properties of a POP3 or IMAP4 Account

1. Click Accounts, then click Account Options.

2. Click the Account you want to modify.

   
   

3. Click Properties.

4. Click the tabs to find the properties you want to modify.

5. Modify the properties, then click OK.

For IMAP4 accounts, if you change the account name, the name of the IMAP4 folder is also changed.

Downloading Items from POP3 and IMAP4 Accounts

1. To download items from one account, click Accounts, click Send/Retrieve, then click the account name.

   or

   To download items from all accounts in which Include This Account When Doing Send/Retrieve On All Marked Accounts is selected in the account properties, click Accounts, click Send/Retrieve, then click All Marked Accounts.

   In Remote mode, if Include This Account When Doing Send/Retrieve On All Marked Accounts is selected in Remote Properties, you can download items from your Online Mailbox at the same time as your Internet mail accounts.

Downloading New Items from POP3 and IMAP4 Accounts Automatically

1. Click Accounts, then click Account Options.

2. Click General Options.

   
   

3. To download items periodically, select Send/Retrieve All Marked Accounts Every _ Minutes. Specify how often you want items to be sent and retrieved.

4. To download items every time you start GroupWise, select Send/Retrieve All Marked Accounts at Startup.

The settings will affect all accounts that have Include This Account When Doing Send/Retrieve On All Marked Accounts selected in the account's properties.

If you have created new items for these accounts and have not yet sent them, they are sent at the same time new items are downloaded.

To quickly turn this option on and off, click Accounts, then click Auto Send/Retrieve. It is active when a check mark is displayed.

Downloading Only the Header (Subject) for IMAP4 Accounts

1. Click Accounts, then click Account Options.

2. Click the IMAP4 account, then click Properties.

3. Click the Advanced tab.

   
   

4. Select Download Headers Only.

5. Click OK, then click Close.

After downloading the headers (subjects) of items, you can download the complete item by opening the item while you are connected to the Internet.

Using GroupWise to Send POP3 and IMAP4 Mail

1. In an item you want to send, click Actions, click Send Using, then click the account from which you want to send.

   or

   Click , then click the account.

   The From name associated with that account will be in the From box of this item.

To set the default account from which items will be sent, click Accounts, click Account Options, click an account, then click Set Default.

Deleting an Item from a POP3 or IMAP4 Account

1. To delete an item from an IMAP4 or POP3 account, click the item, then press Delete.

   or

   To delete an IMAP4 item from the IMAP4 server, drag the item from the IMAP4 folder and drop it in a regular GroupWise folder.

   or

   To delete POP3 items from the POP3 server as they are downloaded, click Accounts, click Account Options, double-click the POP3 account, click the Advanced tab, make sure Leave A Copy Of Messages On The Server is unchecked, then click OK.

If you select both Leave A Copy Of Messages On The Server and Remove From Server After __ Days, the POP3 items will be deleted from the POP3 server the specified number of days after the item is downloaded.

If you select both Leave A Copy Of Messages On The Server and Remove From Server After Deleting From Trash, the POP3 items will be deleted from the POP3 server when you manually empty them from the Trash. If GroupWise automatically empties your Trash, the items will not be deleted from the POP3 server.

Connecting to a POP3 or IMAP4 Server Using SSL

You can connect to your POP3 or IMAP4 mail server using SSL, an Internet security protocol that helps maintain the confidentiality of your messages. In order for you to use this option, your mail server must support SSL.

1. Click Accounts, then click Account Options.

2. Click the account, then click Properties.

3. Click the Advanced tab.

4. Select Use SSL, then specify the digital certificate you want to use.

   This certificate enables GroupWise to use SSL to authenticate to the mail server you have chosen. (If no certificates are listed in the drop-down list, you need to use your Web browser to obtain a certificate from an independent Certificate Authority. For more information, see Obtaining a Security Certificate from a Certificate Authority.)

5. Click OK, then click Close.

Importing POP3 and IMAP4 Accounts

Use the GroupWise E-Mail Importer Utility to import existing POP3 and IMAP4 accounts into GroupWise. In addition to importing messages from your existing POP3 and IMAP4 accounts, you will save time by not having to retype address book entries into the GroupWise address book.

1. Click File, then click Import POP3/IMAP.

   
   

   The Installed E-Mail Clients list box displays the e-mail accounts installed on your machine.

2. Select the e-mail account you want to import into GroupWise, then click Next.

3. Click the appropriate check boxes to import the account information into GroupWise.

   You can choose e-mail messages, address books, account settings, or any combination of the three.

4. Click Next.

5. Click the folders that you want to import from your existing e-mail account into GroupWise.

   When you import a folder, all messages and subdirectories in that folder will also be imported.

6. Click Next.

7. Type a name for the new GroupWise folder that will contain the imported messages and folders, use the Up, Down, Right, and Left buttons to position the folder in the GroupWise Cabinet, then click Next.

8. Type a name for the new GroupWise address book that will contain the imported addresses.

   The name you type will display on a new tab in the GroupWise Address Book.

9. Click Next.

10. Click the accounts that you want to import into GroupWise, then click Next.

11. Accept the default name for the new account, then click Next.

    or

    Select the account folder in the list box, click Change Folder, type a new name, click OK, then click Next.

12. Review the summary information to ensure that it is correct, then click Next.

    or

    Click Back to change your import options.

13. Ensure that the e-mail account was successfully imported, then click Done.

Storing Your POP3 Items on a Mail Server

1. Click Accounts, then click Account Options.

2. Click the POP3 account name.

3. Click Properties.

4. Click the Advanced tab.

   
   

5. Click Leave A Copy Of Messages On The Server.

6. Click OK, then click Close.

Changing the Length of Time for POP3 and IMAP4 Server Timeouts

1. Click Accounts, then click Account Options.

2. Click the account name.

3. Click Properties.

4. Click the Advanced tab.

5. Type the number of minutes in the Minutes To Wait For Server To Respond box.

6. Click OK, then click Close.

Subscribing and Unsubscribing to IMAP4 Folders

This feature is available if your IMAP4 server supports subscribing and unsubscribing to folders. When you unsubscribe to a folder, it no longer displays in your list of folders under the IMAP4 server, even though it is still in your IMAP4 account. This is especially useful if you are accessing an NNTP account through an IMAP4 folder.

1. Click Accounts, then click Account Options.

2. Click the IMAP4 account, then click Folders.

3. Click the All tab to see all the folders in this account.

   or

   Click the Subscribed tab to see the folders you are currently subscribed to.

4. If you want to list folders containing specific text in the folder name (instead of listing all of the folders), type the text in the Search for Folders Containing text box, then click Search.

5. Click the folder name, then click Subscribe.

   or

   To unsubscribe to a folder, click the folder name, then click Unsubscribe.

6. Click Close.

Alphabetizing the Folders in an IMAP4 Account

1. In the Folder List, right-click the IMAP4 account folder, then click Sort Folders.

This option is not available if the folders are already alphabetized.

Downloading Voice Mail Attachments through an IMAP4 Account

If you are accessing a telephony server through this IMAP4 account, GroupWise can download the external file bodies for voice mail attachments.

1. Click Accounts, then click Account Options.

2. Click the IMAP4 account, then click Properties.

3. Click the Advanced tab.

4. Select Download External File Bodies.

5. Click OK, then click Close.

Sharing an IMAP4 Folder (v6.5 for NNLS 1.0)

For information, see Sharing an Existing Folder with Other Users (v6.5 and v6.5 for NNLS 1.0).

Seeing IMAP4 Folders That Are Shared with You (v6.5 for NNLS 1.0)

When an IMAP4 folder is shared with you, you do not receive a message in GroupWise notifying you of the shared folder. To see the IMAP4 folders that have been shared with you, as well as the public folders in an IMAP4 account, follow these steps:

1. In the Folder List, right-click an IMAP4 account folder, then click Subscribe to Folders.

2. Click the Shared Folders tab.

   The list shows all the folders that have been shared with you for this IMAP4 account. To see them in your Folder List, you need to subscribe to them.

3. Click the folder name, then click Subscribe.

   or

   To unsubscribe to a folder, click the folder name, then click Unsubscribe.

   To see and subscribe to the public folders that are in this IMAP4 account, click the Public Folders tab and follow the same steps.

4. Click Close.