Sending Mail Messages

A mail message has a primary recipient, subject line, date, and can be carbon copied and blind copied to other users. You can also attach files, document references, sounds, movies, and OLE objects to your mail messages.

CC (Carbon Copy)

Carbon copy recipients (CC) receive a copy of an item. CC recipients are users who would benefit from the information in an item, but are not affected by or directly responsible for it. All recipients can see that a carbon copy was sent. They can also see the names of the CC recipients.

BC (Blind Copy)

Blind copy recipients (BC) receive a copy of an item. Other recipients receive no information about blind copies. Only the sender and the blind copy recipient know that a blind copy was sent. If a recipient replies and chooses Reply to All, the blind copy recipient does not receive the reply.

1. Click on the toolbar.

   You can select a different mail view by clicking the down arrow in .

2. In the To box, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC boxes.

   or

   To select usernames from a list, click Address on the toolbar, double-click each user, then click OK.

3. To change the From name (to another account or proxy), click , then click a name.

4. Type a subject.

5. Type a message.

   You can specify many options, such as making this message a high priority, requesting a reply from recipients, and more, by clicking the Send Options tab.

   If you want, you can change the font of the message text. For information, see Changing the Font of Items You Send.

6. Include any attachments by clicking Attach a File on the toolbar.

7. Click Send on the toolbar.

Sending Phone Messages

A phone message is a note you can send to notify other GroupWise users of calls they received while they were out of the office or unavailable. Phone messages are stored in the recipient's Mailbox. You cannot answer your phone from a phone message.

You can change the phone messages you receive into tasks, reminder notes, or other posted item views. This way, you can leave a record of the conversation on the date it was held (reminder note) or create a to-do item to complete at a later date (task).

1. Click File, click New, then click Phone Message.

   You can place a New Phone Message button on the toolbar.

2. In the To box, type a username, then press Enter. Repeat for additional users. If necessary, type usernames in the CC and BC boxes.

   or

   To select usernames from a list, click Address on the toolbar, double-click each user, then click OK.

3. Type the name, company, and phone number of the caller.

4. Select the check boxes that apply to this phone message.

5. Type the message in the Message box.

   If you want, change the font of the message text. For information, see Changing the Font of Items You Send.

6. To change the From name (to another account or proxy), click , then click a name.

7. Click Send on the toolbar.

Changing the Font of Items You Send

The recipient of an item sees the changes you make in Plain Text view if he or she views the item in Plain Text view. The recipient of an item sees the changes you make in HTML view if he or she views the item in HTML view. You might want to let the recipient know which view you composed the item in.

This section contains the following topics:

• Changing the Font in Plain Text View
• Changing the Font in HTML View

Adding a Signature or vCard to Items You Send

Use Signatures to insert a signature or tag-line at the end of items you send. For example, you can have GroupWise automatically list your name, phone number, and e-mail address at the bottom of every item you send.

You can also have GroupWise automatically add a vCard*, or virtual business card, to the end of messages. GroupWise searches the Address Book for your user information and places it at the end of any messages you send.

This section contains the following topics:

• Understanding vCard Files
• Adding a Signature or vCard to Items