2.2 Managing Items You Receive

Reading and managing mail messages, appointments, tasks, or notes in WebAccess is as simple as clicking your mouse to open the item.

2.2.1 Opening an Item in Your Mailbox

In WebAccess, all GroupWise items are opened the same way: in the Item List, click the Subject or From field of the item, or right-click it > click Open.

Options in an open item vary depending on the item.

Appointments, tasks, and notes can be accepted, declined, or delegated; right-click an item > click Accept, Decline, or Delegate. You can also click Accept, Decline, or Delegate on the toolbar.

2.2.2 Searching for an Item

To perform a search for a specific item, you can either use the Find tool on the Main Window, or you can use the Search tool.

Using Find

  1. Type the word you want to search for in the Find field.

  2. Click Find. The results are displayed in the message list.

Using the Search Tool

  1. From the GroupWise WebAccess main window, click the Find icon icon.

  2. To search for specific text, click Full Text or Subject, then type the words you are looking for in the text box.

  3. To search for a name, click From or To/CC, then type the name in the text box.

  4. Select each item type you are looking for.

  5. Select each item source you are looking for.

  6. In the Search In list, click the folders you want to search in.

    If you are searching in a folder in the Cabinet, you might need to click the plus sign next to the Cabinet to display the Cabinet folders. If you select Mailbox, your Sent Items folder is included in the search. If you do not select a folder, all listed folders are included in the search.

  7. Click Find.

2.2.3 Replying to an Item You Receive

You can reply to an item you receive. You can reply to the item’s author or to everybody who originally received the item.

  1. Click the Mailbox icon in the Folder List or Toolbar.

    or

    Click the Calendar icon in the Folder List, then go to the date of the appointment, task, or note.

  2. Click the message, appointment, task, or note to open it.

    or

    Right-click the item > click Reply.

  3. Click Reply to Sender or Reply to All to open a Reply form.

    Reply to Sender sends a reply to the sender only. Reply to All sends a reply to the sender and all recipients of the original item.

    Choose whether to include the original message in your reply.

  4. Type your message.

    You can include Web site locations or addresses (URLs) in the Message field.

  5. Click Send.

2.2.4 Deleting Items You Receive

You can delete Items you receive and place them in the Trash.

  1. Click the Mailbox icon in the Folder List.

    or

    To delete an item you have moved to a folder, click the folder in the Folder List.

    or

    To delete an appointment, task, or note you already accepted, click the Calendar icon in the Folder List or Nav Bar.

  2. Locate the items in the Item List.

  3. Select the items, then click Delete at the top of the Item List.

    or

    Click the item to open it, then click Delete.

    or

    Select the items and drag them to the Trash.

    or

    Select the items, right-click them > click Delete.

The items are removed from your Mailbox or Calendar. The status of the items is also updated in the sender’s Mailbox or Calendar to show you deleted the item. As long as the items remain in your Trash, you can undelete them.

2.2.5 Undeleting Items

You can undelete items you deleted (unless you have emptied the Trash). Items emptied from the Trash cannot be undeleted.

  1. Click the Trash icon in the Folder List.

  2. Select the items, then click Undelete at the top of the Item List.

    or

    Click the item to open it, then click Undelete.

    or

    Right-click the items > click Undelete,

    or

    Drag the items out of the Trash folder and drop them onto another folder icon.

The items are moved from your Trash to the folder from which they were originally deleted.

2.2.6 Marking an Item Unread (Read Later)

If you have opened and read an item, you can mark it as unread. This changes the item’s icon in the Item List back to the icon of an unopened item. You might want to mark an item as unread if that item requires further action or if you don’t want that item to get lost among the other opened items in you Item List.

  1. Click the Mailbox icon in the Folder List.

  2. Locate the item in the Item List.

  3. Select the item, then click Read Later at the top of the Item List.

    or

    Right-click the item > click Read Later

    or

    Click the item to open it, then click Read Later.

Marking an item Read does not change the status of the item in Properties. For example, if you have opened an item, then marked the item unread, the sender of the item sees the item status as opened in Properties.

2.2.7 Marking an Item Read

  1. Click the Mailbox icon in the Folder List.

  2. Locate the item in the Item List.

  3. Select the item, then click Mark Read at the top of the Item List.

    or

    Right-click on the item and choose Mark Read

    or

    Click the item to open it, then click Mark Read.

Marking an item Read changes the status of the item in Properties. For example, if you have not opened an item, but you marked the item Read, the sender of the item sees the item status as opened in Properties.

2.2.8 Forwarding a Mail or Phone Message

  1. Click the Mailbox icon in the Folder List.

  2. Click the mail or phone message to open it.

  3. Click Forward.

    or

    Right-click the item > click Forward. The original message is included as an attachment to the new message.

  4. Click Address Book to add recipients in the To, CC, and BC fields.

    or

    Type a recipient’s address in the To, CC, or BC field. The address can be a GroupWise user ID, GroupWise full name, or external e-mail address. Separate each address with a comma.

  5. Type a message.

    You can include Web site locations or addresses (URLs) in the Message field.

  6. (Optional) Click Spell Check to spell check the message. For this feature to work, your browser must be enabled for Java.

  7. (Optional) Click Attach to attach files to the message. For this feature to work, your browser must support attachments.

  8. Click Send.