7.5 Running Notify

Notify is a program that works with GroupWise to alert you when you have new items placed in your mailbox, when your outgoing items are opened, or when you have an upcoming appointment.

When Notify is running, Notify icon appears on your Windows taskbar.

Notify can alert you in four ways: a sound, a dialog box, a small icon, or by launching an application. Each method is described in the following table:

Table 7-5 Notification Methods

Notification Method

What Happens

Notify Icon on the Windows taskbar

An envelope appears over the Notify icon in the taskbar when you receive a new item or alarm. If the Notify icon doesn’t appear on the taskbar, Notify is not running.

Notify sound

Notify plays a system beep or sound file when you receive an item. When you receive an alarm, the sound plays once every five minutes until you clear the alarm from the Notification List.

Notification list

The Notification List is a dialog box that lists all of the new, unopened items and alarms you have received. You can leave it open on your desktop, or open it from the Notify icon when you want to see it.

Notify dialog box

The Notify dialog box opens on top of whatever application you are using when you receive a new item or alarm.

You can receive alarms and notifications for another user if that user gives you those rights in the Access List and if you are on the same post office as that user. See Section 7.9, Giving Other People Access to Your Mailbox. If you are sending messages to non-GroupWise systems, remember that those systems must have status tracking capability in order to return the status of your outgoing message to your GroupWise system.

Notify is installed in the same folder as GroupWise when you run GroupWise Setup. Notify runs minimized in the background while you run other programs.

This section contains the following topics:

7.5.1 Starting Notify

  1. Click Start on the Windows taskbar, then click Programs > GroupWise > GroupWise Notify.

To make access easier, you can create a shortcut to Notify on your Windows desktop.

7.5.2 Starting Notify When GroupWise Starts

  1. Click Tools > Options, then double-click Environment.

  2. Click the General tab, then select Launch Notify at startup.

  3. Click OK, then click Close.

7.5.3 Reading an Item from Notify

  1. When the Notify dialog box appears, click Read.

If a Notify dialog box does not appear when you receive notification, right-click Notify icon on the Windows taskbar, then click Read Mail.

7.5.4 Sending an Alarm to an Electronic Pager

You can set an alarm in your mailbox or calendar to notify you about the status of a message through an electronic paging device. Notify must be running for you to receive notification of alarms, incoming items, or a change in status of outgoing items.

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Alarms tab.

  4. Click Send to pager.

  5. Enter the SMTP address to your electronic pager. For example, 8001234567@example.com.

    You can also enter the GroupWise Pager Gateway addressing syntax.

Notify sends the subject of the appointment to your pager at the set alarm time.

7.5.5 Displaying the Notify Dialog Box When You Receive Notification

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Notify tab.

  4. Make sure Show dialog is selected for the item types and priorities you want.

  5. Click the General tab.

  6. Type the number of seconds you want the dialog box to display under Show Notify dialog for.

    You can specify up to 32,767 seconds, which is just over nine hours.

  7. Click OK.

7.5.6 Turning Off Notification

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Exit.

7.5.7 Setting How Often Notify Checks for New Items

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Type the number of minutes under Check for mail every.

  4. Click OK.

7.5.8 Setting Which Folders to Check for Notifications

You can select multiple folders for Notify to check and send notifications for.

  1. Make sure Notify is running.

  2. Right-click Notify icon in the Windows taskbar, then click Options.

  3. Click the General tab.

  4. In the Select folders to check for notifications list box, Ctrl+click the folders to have Notify check.

    You can select any folder in the list, whether it is a shared folder or a folder you own.

  5. Click OK.

7.5.9 Setting How to Be Notified

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Notify tab.

  4. Select the type of item that you want to set notification for.

    or

    Select Use same settings for all types to use the same settings for all the types of items.

  5. Select the following options for high priority, standard priority, and low priority items:

    1. Select if you want the Notify pop-up dialog box to display.

    2. Select if you want to play a sound. If you select to play a sound, click the folder to browse to the sound you want Notify to play.

    3. Select if you want Notify to launch a program when notifying you.

  6. Click OK.

7.5.10 Setting the Alarm Options

  1. Make sure Notify is running.l

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Alarm tab.

  4. Select if you want the Notify pop-up dialog box to display.

  5. Select if you want to play a sound. If you select to play a sound, click the folder to browse to the sound you want Notify to play.

  6. Select if you want Notify to launch a program when notifying you.

  7. Select if you want Notify to send the alarm to your pager.

    If you select to send the alarm to a pager, you must specify the gateway, service with options, and the pin. For example, skytel/b4.12345.

  8. Click OK.

7.5.11 Setting How to Be Notified When Outgoing Messages Change Status

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Return Status tab.

  4. Deselect Use same settings for all types.

  5. Click the Settings for drop-down list, then select the item type you want to make selections for.

  6. Select how you want to be notified for different status changes of that item type.

  7. Click OK.

If you are sending messages to non-GroupWise systems, remember that those systems must have status tracking capability in order to return the status of your outgoing message to your GroupWise system.

7.5.12 Setting Notify Options for Return Status Messages

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Return Status tab.

  4. Select the type of item that you want to set notification for.

    or

    Select Use same setting for all types to use the same settings for all types of items.

  5. Select the following options for items when opened, when accepted, when completed, and when deleted:

    1. Select if you want the Notify pop-up dialog box to display.

    2. Select if you want to play a sound. If you select to play a sound, click the folder to browse to the sound you want Notify to play.

    3. Select if you want Notify to launch a program when notifying you.

  6. Click OK.

7.5.13 Setting How to Be Notified of Items in Your Mailbox

  1. Make sure Notify is running.

  2. Right-click Notify icon on the Windows taskbar, then click Options.

  3. Click the Notify tab.

  4. Deselect Use same settings for all types.

  5. Click the Settings for drop-down list, then select the item type you want to make selections for.

  6. Select how you want to be notified for different priority levels of that item type.

  7. Click OK.

7.5.14 Being Notified of Someone Else’s Messages

Notify must be running for you to receive notification of alarms, incoming items, or a change in status of outgoing items.

You can receive notification for another GroupWise user only if he or she has given you appropriate Proxy rights in his or her Access List, and if you have added that user’s name to your Proxy List in GroupWise. See Section 7.9, Giving Other People Access to Your Mailbox for more information.

You cannot receive notification for someone who is in a different domain than you.

  1. Click Tools > Options.

  2. Double-click Security, then click the Notify tab.

  3. Type the name of a user for whom you proxy.

  4. Click Add User.

  5. Click the user’s name in the Notification List.

    Security Options dialog box with the Notify tab open
  6. Make sure Subscribe to notification and Subscribe to alarms are selected.

    You are automatically subscribed to alarms and notification for yourself. If you deselect Subscribe to alarms and Subscribe to notification for yourself, you no longer receive alarms and notifications. You need to repeat the steps in this topic for your username.

  7. Click OK.