9.8 Configuring Your Remote Connections

When you run GroupWise in Remote mode, you can connect to your Online GroupWise system through a modem connection, a network (direct) connection, or a TCP/IP connection. When you use Hit the Road to set up your Remote Mailbox, GroupWise creates the appropriate connections based on how you are currently running GroupWise. You can create new connections as well as change or delete existing ones.

This section contains the following topics:

9.8.1 Connections

You can switch among connection types if there are no pending requests on the connection you are switching from. For example, if you’re retrieving and sending items with a network connection and you disconnect before the transmission is complete, you should not switch to a modem connection to process the requests. Complete the original requests with the original connection.

This section contains the following topics:

Modem Connections

When you connect with a modem connection, you dial in to your Online GroupWise system over a phone line. You need to set up dialing information for each remote location. For example, in a hotel you often need to dial 9 to access an outside line, but at home you don’t. Each of these situations requires a separate remote location. For more information about setting dialing properties for each remote location, see your Windows documentation.

TCP/IP Connections

TCP/IP connections use an IP address and port to connect to your Online GroupWise system. If you use a toll-free Internet provider while you’re away from your office, you can avoid phone charges by using a TCP/IP connection. In addition, you don’t need to exit an Internet connection and hang up the phone to connect to your Online GroupWise system via a modem connection. You can use the same Internet connection to connect to your Online GroupWise system.

Network (Direct) Connections

When you’re at the office, you can run GroupWise in Remote mode with a network connection. A network connection is useful for quickly retrieving large amounts of information, such as your system address book.

Connection Status

When you use Hit the Road to update your Remote Mailbox before leaving the office or when you send and retrieve items remotely, the Connection Status window displays. This window lets you monitor the information transfer between your Online GroupWise system and your Remote Mailbox. To display detailed connection information, use Show Log. To display the number of requests the Online GroupWise system needs to process, use Requests. To stop the information transfer anytime, use Disconnect.

In addition to the Connection Status window, the icon in the Windows taskbar lets you know the status of your connection.

Icon

Means

You are connected.

You are disconnected.

You are sending items.

You are receiving items.

Connection Log

Use the Connection Log to display connection information and to troubleshoot connection problems. This log includes information about connection time, error messages, and so forth.

GroupWise uses three Connection Log files to log the connection information: remote1.log, remote2.log, and remote3.log. GroupWise uses the next log file each time you run GroupWise in Remote mode.

9.8.2 Creating a Modem Connection

Contact your system administrator for your gateway’s phone number, login ID, and password.

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, then click New.

  3. Make sure Modem is selected, then click OK.

    Modem Connection dialog box with the General tab open

  4. In the Connection name field, type a description.

  5. Click the country code, then type the area code and phone number for the gateway to your GroupWise system.

  6. Type the gateway login ID.

  7. Click Password, type the gateway password, click OK, retype the password, then click OK.

  8. Click the Advanced tab.

    Modem Connection dialog box with the Advanced tab open

  9. If your modem requires a script, click Edit Script, then specify the necessary When Given and Respond With commands.

    To save the script without changing its filename, click Save, then click Close.

    or

    To save the script with a new filename, click Save As, then click Close.

  10. To retrieve an existing script file, click Folder icon, select the script file, then click Open.

  11. Click a disconnect method.

  12. In the Attempts box, specify the number of times to redial if the line is busy.

  13. In the Retry interval box, specify the time interval between each redial attempt.

  14. Click OK, then click Close.

9.8.3 Creating a TCP/IP Connection

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, then click New.

  3. Click TCP/IP, then click OK.

    TCP/IP Connection dialog box

  4. Type a descriptive name for the TCP/IP connection.

  5. Type the IP address and port information provided by your system administrator.

    Instead of an IP address, you can also type the DNS (Domain Name System) host name in the IP Address field. Check with your system administrator.

  6. Click a disconnect method, click OK, then click Close.

9.8.4 Creating a Network Connection

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, then click New.

  3. Click Network, then click OK.

    Network Connection dialog box

  4. Type a descriptive name for the network connection.

  5. Type the path to any post office directory in your GroupWise system.

    Contact your system administrator for the path to your post office. You can also connect to any post office in your GroupWise system to access your Online Mailbox. You don’t need to connect to the post office containing your Online Mailbox.

  6. Click a disconnect method, click OK, then click Close.

9.8.5 Copying a Remote Connection

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, click the connection, then click Copy.

  3. Modify the connection, then click OK.

9.8.6 Editing a Remote Connection

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, click the connection, then click Edit.

  3. Make the necessary changes, then click OK.

9.8.7 Deleting a Remote Connection

  1. Click Accounts > Send/Retrieve > GroupWise Options.

  2. Click Configure, click Connect To, then click the connection.

  3. Click Delete, then click Yes.

9.8.8 Specifying Your Remote Location

  1. Click Accounts > Send/Retrieve > GroupWise Options, then click Configure.

    GroupWise Properties dialog box with the Connection tab open

  2. To select your remote location, click the Connecting from drop-down list, then click the remote location.

  3. To change the dialing properties of your modem, click Connect From, specify changes in the Dialing Properties dialog box, then click OK.

For help on specifying Dialing Properties, see your Windows documentation.