Novell Doc: GroupWise 8 Administration Guide - Tracking Internet Traffic with Accounting Data

47.3 Tracking Internet Traffic with Accounting Data

The Internet Agent can supply accounting information for all messages, including information such as the message’s source, priority, size, and destination.

The accounting file is an ASCII-delimited text file that records the source, priority, message type, destination, and other information about each message sent through the gateway. The file, which is updated daily at midnight (and each time the Internet Agent restarts), is called acct and is located in the xxx.prc directory. If no accountant is specified for the gateway in ConsoleOne, the file is deleted and re-created each day. Follow the steps below to set up accounting.

47.3.1 Selecting an Accountant

You can select one or more GroupWise users to be accountants. Every day at midnight, each accountant receives an accounting file (acct) that contains information about the messages the gateway sent that day.

In ConsoleOne, right-click the Internet Agent object, then click Properties.
Click GroupWise > Gateway Administrators to display the Gateway Administrators page.
Click Add, browse for and select the user you want to add, then click OK to add the user to the list of administrators.
Select the user in the list of administrators, then click Accountant.
Click OK to save the changes.

47.3.2 Enabling Accounting

In ConsoleOne, right-click the Internet Agent object, then click Properties.
Click GroupWise > Optional Gateway Settings to display the Optional Gateway Settings page.
Set Accounting to Yes.
Set Correlation Enabled to Yes.
Click OK.

47.3.3 Understanding the Accounting File

The following is an Accounting file entry for a single event. Each field in the entry is described below.

O,1/25/2010,21:58:39,3DE29CD2.14E:7:6953, Mail,2,Provo,Research,jsmith,48909,Meeting Agenda,Provo,GWIA,sde23a9f.001,MIME,hjones@novell.com,1,2,11388,0

Table 47-2 Accounting File Entry Fields

Field	Example	Description
Inbound/Outbound	O	Displays I for inbound messages and O for outbound messages
Date	1/25/2010	The date the message was processed.
Time	21:58:39	The time the message was processed.
GroupWise message ID	3DE29CD2.14E:7:6953	The unique GroupWise ID assigned to the message.
GroupWise message type	Mail	Mail message, appointment, task, note, or phone message for outbound messages. Unknown for inbound messages.
GroupWise message priority	2	High priority = 1 Normal priority = 2 Low priority = 3
GroupWise user’s domain	Provo	The domain in which the GroupWise user resides.
GroupWise user’s post office	Research	The post office where the GroupWise user’s mailbox resides.
GroupWise user’s ID	jsmith	The GroupWise user’s ID. For outbound messages, the GroupWise user is the message sender. For inbound messages, the GroupWise user is the message recipient.
GroupWise user’s account ID	48909	The GroupWise user’s account ID. The account ID is assigned on the user’s GroupWise Account page (User object > GroupWise > Account).
Message subject	Meeting Agenda	The message’s Subject line. Only the first 32 characters are displayed.
Gateway domain	Provo	The domain where the Internet Agent resides.
Gateway name	GWIA	The Internet Agent’s name.
Foreign message ID	sde23a9f.001	A unique ID for outbound messages. The identifier before the period (sde23a9f) uniquely identifies a message. The identifier after the period (001) is incremented by one for each message sent.
Foreign message type	MIME	The message type (MIME, etc.)
Foreign user’s address	hjones@novell.com	The foreign user’s e-mail address. For inbound messages, the foreign user is the message sender. For outbound messages, the foreign user is the message recipient.
Recipient count	1	The number of recipients.
Attachment count	2	The number of attached files. The total count includes the message.
Message size	11388	The total size, in bytes, of the message and its attachments.
Other	0	Not used.

You can use the Monitor Agent to generate a report based on the contents of this file. For more information, see Section 65.3.10, Gateway Accounting Report.