16.0 GroupWise Check Error Codes
GWCheck generates two sets of numeric codes: error codes and problem codes. Both sets of codes are in the same numeric range, but error codes are clearly labeled as errors, for example, “Error 9”.
The GWCheck problem codes are not documented because there is nothing you as an administrator need to do about the problems GWCheck is reporting. GWCheck fixes these problems for you.
This section contains information about the following numeric codes, which are GWCheck error codes:
01 Memory initialization error
Source:
GroupWise Check utility (GWCheck).
Explanation:
Insufficient memory to run GWCheck.
Action:
Run GWCheck where adequate memory is available.
02 WPHOST.DB database read error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot access the post office database (wphost.db) for Address Book information.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read records from the post office database (wphost.db).
04 User record has no DS_HOST_NAME
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
05 User record has no DS_OBJ_TYPE
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
06 User record has no DS_FID
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
07 User record has no DS_USER_NETID
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
08 User database read error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read records from the specified user database (userxxx.db).
09 Message database read error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read records from the specified message database (msgnnn.db).
Action:
If the message database cannot be repaired, manually restore it from backup.
10 Message record read error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read a specific record in a message database (msgnnn.db).
11 Unable to start database transaction
Source:
GroupWise Check utility (GWCheck).
Explanation:
The specified database is locked or otherwise inaccessible.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot write a modified record back to the database.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot write a modified record back to the database.
Possible Cause:
The record is unavailable. Another user has the record locked.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
Possible Cause:
The record is damaged.
14 Record delete failed commit
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot delete a record from the database.
Possible Cause:
The record is unavailable.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
Possible Cause:
The record is damaged.
Action:
If the database cannot be repaired, manually restore it from backup.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot delete a record from the database.
Possible Cause:
The record is unavailable.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
Possible Cause:
The record is damaged.
16 User does not exist in post office
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot locate the specified user ID.
Action:
Make sure you typed the user ID correctly in the User/Resource field in GWCheck.
Action:
If the user ID is typed correctly, make sure you provided the correct information in the Database Path and Post Office Name fields for the post office where the user resides.
17 Post office does not exist in domain
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot locate the specified post office.
Action:
Make sure you provided the correct information for the post office in the Database Path and Post Office Name fields.
18 Message database open error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot open the specified message database (msgnnn.db).
Action:
If the message database cannot be repaired, manually restore it from backup.
19 WPHOST.DB database open error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot open the post office database (wphost.db).
20 User record has no DS_DOMAIN_NAME
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
21 Unable to decrypt database
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid user record in the post office database (wphost.db).
23 Unable to rename file for rebuild backup
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot create a backup copy of the existing database.
Possible Cause:
All valid backup database filenames have already been used.
Action:
Check for existing backup databases with extensions .dba through .dbz. If all 26 backup extensions have been used, delete old backup databases so valid backup extensions are available.
Possible Cause:
Insufficient disk space.
Action:
Free up disk space by deleting unneeded files.
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the database being repaired is located.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot create a needed directory path.
Action:
Check rights and available disk space.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot create a new user database (userxxx.db).
Possible Cause:
Insufficient disk space.
Action:
Free up disk space by deleting unneeded files.
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the database being repaired is located.
26 Database rebuild error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot rebuild the database.
Possible Cause:
Insufficient disk space.
Action:
Free up disk space by deleting unneeded files.
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the database being repaired is located.
Possible Cause:
All valid backup database filenames have already been used.
Action:
Check for existing backup databases with extensions .dba through .dbz. If all 26 backup extensions have been used, delete old backup databases so valid backup extensions are available.
28 User file already exists or current file inaccessible
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot create a backup copy of the existing database.
Possible Cause:
Insufficient disk space.
Action:
Free up disk space by deleting unneeded files.
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the database being repaired is located.
29 User database close error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot close the specified user database (userxxx.db).
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the repaired database will be written.
30 User database not found
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot locate the specified user database (userxxx.db) to check.
Possible Cause:
You specified the user incorrectly.
Action:
Make sure you typed the user name correctly in the User/Resource field in GWCheck.
Possible Cause:
The user database is missing from the post office.
Action:
Restore the user database from backup.
Action:
If the user name is typed correctly, make sure you provided the correct information in the Database Path and Post Office Name fields for the post office where the user resides.
31 Exclusive access denied to user database
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot get sufficient access to the specified user database (userxxx.db).
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the user database.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
32 User database open error
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot open the specified user database (userxxx.db).
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
33 Error initializing database engine code
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot initialize the database engine code.
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the database to repair.
34 Unable to get post office information
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read information from the post office database (wphost.db).
35 Memory allocation error
Source:
GroupWise Check utility (GWCheck).
Explanation:
Insufficient memory to run GWCheck.
Action:
Run GWCheck where adequate memory is available.
36 Message database not found
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot locate the specified message database (msgnnn.db).
Action:
Restore the message database from backup.
37 Exclusive access denied to message database
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot get sufficient access to the specified message database (msgnnn.db).
Possible Cause:
Insufficient rights.
Action:
Make sure you have write access to the directory where the message database is located.
Action:
Retry. There might have been a timing problem with another database user.
Action:
See if another program, such as the POA, has the database open with exclusive access and has hung with the database open.
38 Error writing message record as user outbox item
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot add a message as a received item in a user’s mailbox.
39 Error writing message record as user inbox item
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot add a message as a sent item in a user’s mailbox.
41 All substitute filenames used for rename of database
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck uses file extensions .dba through .dbz for backup copies of databases. All valid backup database names have already been used.
Action:
Delete old backup databases so valid backup extensions are available.
42 Invalid database; truncated to nn bytes
Source:
GroupWise Check utility (GWCheck).
Explanation:
The database has been modified externally to an illegal size.
Action:
Restore the database from backup.
43 Dictionary file missing; cannot continue
Source:
GroupWise Check utility (GWCheck).
Explanation:
The specified database dictionary (.dc) file is missing from the post office.
44 Database invalid due to security breach
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot open the specified database because it contains an invalid verification record.
Possible Cause:
The database has been modified in some unauthorized way.
Possible Cause:
The database has been copied from another post office.
Action:
Restore the original database from backup.
47 Error in library sync with host
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck synchronizes information in the library database (dmsh.db) with information in the post office database (wphost.db).
Possible Cause:
The library database is damaged.
Possible Cause:
The post office database is damaged.
48 Orphaned QuickFinder index file
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered a QuickFinder index file that was not associated with any library.
Action:
None. GWCheck deleted the extraneous index file.
49 Invalid QuickFinder index file
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid QuickFinder index file.
Action:
None. GWCheck deleted the invalid index file.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered a BLOB file that was not associated with any library.
Action:
None. GWCheck deleted the extraneous BLOB file.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered an invalid BLOB file.
Action:
None. GWCheck deleted the invalid BLOB file.
52 Blob file missing trailer
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck encountered a BLOB file that did not have a trailer.
Action:
None. GWCheck deleted the invalid BLOB file.
53 Blob file truncated to 0 bytes
Source:
GroupWise Check utility (GWCheck).
Explanation:
The specified BLOB file has been modified externally to an illegal size.
Action:
Restore the original BLOB file from backup.
61 Error adding system document type definition
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot add the specified document type definition to the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
62 Error reading system document type definition
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read the specified document type definition in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
63 Unable to update during check error code
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot write changes to the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
64 Unable to complete verify during check error code
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot verify the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
65 Unable to add default system document types
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot add default document types to the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
66 Unable to correct document display name
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot modify the specified document display name in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
67 Unable to correct element without version object
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot correct the specified element because version information was missing in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
68 Unable to synchronize document security
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot synchronize security information for the specified document in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
69 Unable to correct document without version object
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot correct the specified document because the version information was missing in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
70 Unable to correct version without document
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot correct the version information because the specified document was missing in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
71 Unable to correct version without element
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot correct the version information for a document because the specified element was missing in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
72 Invalid user specified for orphan document reassignment
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot locate the user ID specified in the New Author field in GWCheck.
Action:
Make sure you typed the user name correctly in the New Author field.
Action:
If the user name is typed correctly, make sure you provided the correct information in the Database Path and Post Office Name fields for the post office where the user resides.
73 Unable to remove document storage area
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot delete the specified document storage area.
Possible Cause:
Insufficient rights.
Action:
Make sure you have rights to the directory where the document storage area is located.
74 Unable to move all blobs; storage area cannot be removed
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot delete the specified storage area because BLOBs still exist in it.
Possible Cause:
Insufficient disk space.
Action:
Make sure there is free disk space in the directory where you are trying to move the BLOBs to.
Possible Cause:
Insufficient rights.
Action:
Make sure you have rights to the directory where the document storage area is located.
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot move the specified BLOB file.
Possible Cause:
Insufficient disk space.
Action:
Make sure there is free disk space in the directory where you are trying to move the BLOBs to.
Possible Cause:
Insufficient rights.
Action:
Make sure you have rights to the directory where the document storage area is located.
76 Error accessing document content
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot read the content of the specified document.
Possible Cause:
The library database (dmsh.db) is damaged.
77 Error accessing blob for official version distribution list
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot access the specified BLOB file containing the official version distribution list for a document in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
78 Error accessing blob for current version distribution list
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot access the specified BLOB file containing the official current distribution list for a document in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
79 Error accessing blob for version distribution list
Source:
GroupWise Check utility (GWCheck).
Explanation:
GWCheck cannot access the specified BLOB file containing the distribution list for a document in the library database (dmsh.db) in the post office.
Possible Cause:
The library database is damaged.
80 Error verifying library
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
81 Error handling special cleanup
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
82 Error handling special PAB group fix
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
83 Item failed to archive
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
84 Error missing start tag name
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
85 Error missing end tag name
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
87 Error missing end tag name
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
88 Error unexpected token found
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
89 Error invalid tag found
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
90 Error no elements found
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
91 Error read configuration file
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
92 Error first tag not found
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
93 Error unknown character entity
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
94 Error character conversion
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
95 Error unmatched end tag
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
96 Error configuration file not found
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action:
98 Error unmatched unformatted tag end
Source:
GroupWise Check utility (GWCheck).
Explanation:
Possible Cause:
Action: