3.5 Deciding How to Monitor the Exchange Gateway

If you install the Exchange Gateway as an application, the Exchange Gateway server console is displayed on the Windows server where the Exchange Gateway is running, which allows you to monitor the Exchange Gateway from that location. If you install the Exchange Gateway as a service, the Exchange Gateway server console is not displayed, so you must plan to monitor it some other way.

3.5.1 Using the Exchange Gateway Web Console

The Exchange Gateway Web console enables you to monitor and control the Exchange Gateway from any location where you have access to a Web browser and the Internet. This provides substantially more flexible access than the Exchange Gateway server console or an SNMP monitoring program.

EXCHANGE GATEWAY INSTALLATION WORKSHEET

Under Item 7: Monitoring Options, mark Exchange Gateway Web console. After installing the Exchange Gateway, follow the instructions in Section 9.2, Using the Exchange Gateway Web Console to set up the Exchange Gateway Web console.

3.5.2 Using an SNMP Monitoring Program

If desired, you can monitor the Exchange Gateway from Novell ZENworks® for Servers or any other SNMP management and monitoring program. When properly configured, the Exchange Gateway sends SNMP traps to network management consoles for display along with other SNMP monitored programs.

EXCHANGE GATEWAY INSTALLATION WORKSHEET

Under Item 9: Enable SNMP?, mark whether you want to configure the Exchange Gateway for SNMP.

You must enable SNMP during gateway installation. You cannot add this functionality after installation. In order for the option to be offered during installation, the Windows server where you install the gateway must have the SNMP service installed.

The SNMP service is usually not included during the initial Windows operating system installation. To add or configure the SNMP service on the server where you plan to install and run the Exchange Gateway, you must be logged in as a member of the Administrator group.

To add the SNMP service to a Windows NT server:

  1. From the Control Panel, double-click Network.

  2. Click Services, click Add, then select SNMP Service.

  3. Follow the on-screen prompts. You need your original Windows NT media.

    You are given the opportunity to configure the SNMP service. The only required information for the Exchange Gateway is the Trap Destination and Community Name fields.

  4. After the installation is complete, reboot the Windows NT server.

    For more information about configuring the SNMP service, see your Windows NT documentation.

To add the SNMP service to a Windows 2000/2003 server:

  1. From the Control Panel, double-click Add/Remove Programs.

  2. Click Add/Remove Windows Components.

  3. Select Management and Monitoring Tools.

  4. Click Details, then select Simple Network Management Protocol.

  5. After the installation is complete, reboot the Windows server.

    For more information about configuring the SNMP service, see your Windows documentation.