Novell Doc: Novell Messenger 2.1 Administration Guide

4.10 Monitoring the Archive Agent

By monitoring the Archive Agent, you can determine whether or not its current configuration is meeting the archiving and indexing needs being placed upon it. You have a variety of tools to help you monitor the operation of the Archive Agent:

4.10.1 Using the Archive Agent Console on NetWare and Windows

The following topics help you use the Archive Agent console on NetWare and Windows:

NOTE:The Archive Agent console is not available on Linux. Use the Web console instead, as described in Using the Archive Agent Web Console and GroupWise Monitor.

Monitoring the Archive Agent from the Archive Agent Console

The Archive Agent console provides information, status, and statistics about the Archive Agent to help you assess its current functioning.

Figure 4-2 Archive Agent Console

The Archive Agent console includes several areas of information:

Table 4-3 Archive Agent Console

Information	Description
Information Box	Identifies the Archive Agent, displays description information provided in ConsoleOne, and shows how long the Archive Agent has been running.
Status Box	Displays the number of current users who are searching the archive and the number of conversations that are queued for archiving. The rotating processing bar shows that the Archive Agent is running.
Statistics Box	Displays the number of requests that the Archive Agent has received from client users who are searching the archive or from the Messaging Agent, along with the number of requests that it has been unable to respond to. Pending requests might indicate a need to optimize Archive Agent performance so that it can keep up with the demands being placed upon it.
Log Message Box	Displays the same information that is being written to the Archive Agent log file. The amount of information displayed depends on the current log settings for the Archive Agent. See Using Archive Agent Log Files. The information scrolls up automatically.

Controlling the Archive Agent from the Archive Agent Console

You can perform the following tasks to monitor and control the Archive Agent from the Archive Agent console at the Messenger server:

Table 4-4 Archive Agent Keyboard Shortcuts

Task	NetWare	Windows
Stop the Archive Agent	F7	File > Exit
Edit the startup file	F10 > Edit Startup File	Configuration > Edit Startup File
Display current agent settings	N/A	Configuration > Agent Settings
Display the current log file	F9	Log > Auto Scroll Off > scroll as needed
Display a selected log file	F10 > View Log Files	Log > View Log
Change log settings for the current agent session	F10 > Logging Options	Log > Log Settings
Start a new log file	F10 > Cycle Log	Log > Cycle Log
Index the archive	F10 > Actions > Update Indexes	Actions > Update Indexes
Compress the archive indexes	F10 > Actions > Compress Indexes	Actions > Compress Indexes
Perform maintenance on the archive	F10 > Actions > Verify and Repair Archive	Actions > Verify and Repair Archive
Display online help	F1	Help > Help

4.10.2 Using the Archive Agent Web Console and GroupWise Monitor

The Archive Agent Web console enables you to monitor and control the Archive Agent from any location where you have access to a Web browser and the Internet. This provides substantially more flexible access than the Archive Agent console, which can only be accessed from the server where the Archive Agent is running.

You can use the same procedure to set up the Archive Agent Web console as the Messaging Agent Web console. For instructions, see Using the Messaging Agent Web Console. In addition, you can compress the archive indexes and perform maintenance on the archive from the Web console.

As with the Messaging Agent, you can access the Archive Agent Web console from GroupWise Monitor. For setup and usage instructions, Using GroupWise Monitor.

4.10.3 Using Archive Agent Log Files

Error messages and other information about the Archive Agent are written to log files as well as displaying on the Archive Agent console. Log files can provide a wealth of information for resolving problems with Archive Agent functioning. On NetWare and Windows, the default location for log files is the logs subdirectory of the Archive Agent installation directory. On Linux, the default location is /var/opt/novell/log/messenger/aa.

You can use the same procedure for Archive Agent log files as for Messaging Agent log files. For instructions, see Using Messaging Agent Log Files.

4.10.4 Using Novell 6.5 Remote Manager

If the Archive Agent is running on a NetWare 6.5 server, you can use the IP Address Management feature in Novell Remote Manager (NetWare Remote Manager > Manage Server > IP Address Management) to view the IP address and port configuration for the Archive Agent. This is also true for the Messenger Agent running on a NetWare 6.5 server.

You access Novell Remote Manager by entering the following URL in a Web browser:

http://server_address:8008

For example:

http://137.65.123.11:8008

For more information about using Novell Remote Manager, see the NetWare 6.5 documentation.

4.10.5 Using SNMP Monitoring Programs

You can monitor the Archive Agent from the Management and Monitoring component of Novell ZENworks for Servers, ManageWise, or any other SNMP management and monitoring program. When properly configured, the Archive Agent sends SNMP traps to network management consoles for display along with other SNMP monitored programs. It also responds to requests for configuration and status information from SNMP management and monitoring programs.

You can use the same procedure for setting up the Archive Agent as for the Messaging Agent. For instructions, see Using SNMP Monitoring Programs.