9.9 Upgrading the Access Gateway Service

9.9.1 Upgrading the Linux Access Gateway Service

You use the same program to upgrade as you used to install the product. The program detects that the Access Gateway Service is already installed and prompts you to upgrade.

  1. Back up any customized Tomcat files.

    If you have customized the tomcat5.conf file or the server.xml file, back up these files before upgrading. These files are overwritten during the upgrade process.

  2. Download the upgrade file from Novell.

    For the filename, see the Readme.

  3. Grant execute rights to the file with the following command:

    chmod +x <filename>

    Replace <filename> with the name of the file.

  4. Start the installation program by entering the following command:

    ./ <filename>

    Replace <filename> with the name of the file.

  5. Answer Yes to the prompt to upgrade.

  6. Review the instructions on how to cancel, then click Next.

  7. Review the Readme information, then click Next.

  8. Accept the License Agreement, then click Next.

  9. Specify the following information:

    User ID: Specify the name of the administration user for the Administration Console.

    Password and Re-enter Password: Specify the password and re-enter the password for the administration user account.

  10. Review the installation summary, then click Install.

    The Access Gateway Service is upgraded.

  11. (Optional) To view the log files, see the files in the following directories:

    /opt/novell/accessgateway/log
    /tmp/novell_access_manager 
    

9.9.2 Upgrading the Windows Access Gateway Service

You use the same program to upgrade as you used to install the product. The program detects that the Access Gateway Service is already installed and prompts you to upgrade.

  1. Back up any customized Tomcat files.

    If you have customized the tomcat5.conf file or the server.xml file, back up these files before upgrading. These files are overwritten during the upgrade process.

  2. Download the upgrade file from Novell.

    For the filename, see the Readme.

  3. Disable any virus scanning programs.

  4. Double-click the executable file.

  5. Answer Yes to the prompt to upgrade.

  6. Review the instructions on how to cancel, then click Next.

  7. View the Readme, then click Next.

  8. Review and accept the License Agreement.

  9. Specify the following information:

    User ID: Specify the name of the administration user for the Administration Console.

    Password and Re-enter Password: Specify the password and re-enter the password for the administration user account.

  10. Review the installation summary, then click Install.

    The Access Gateway Service is upgraded.

  11. (Optional) View the upgrade files in the following directories:

    C:\Program Files\Novell\log
    C:\agsinstall.log