10.5 Viewing the Archive Log

ArkManager issues messages as it performs tasks for each job. The Archive Log displays error, warning, and normal messages reported by all jobs on a selected archive server. You can filter log entries to view only those messages of interest (such as by severity type or by job), to set the number of messages to view per page, and to specify the date of the messages you want to jump to first in the log.

This section discusses the following topics:

10.5.1 Understanding Log Entries

The Archive Log contains all messages for selected jobs on a selected archive server. By default, the log displays messages for all severity types and for all jobs, beginning with the current date and time. Each log entry displays the following information:

Table 10-2 Description of Parameters in the Archive Log

Property

Description

Job Name

The administrator-specified unique name of the job.

Severity

Specifies the alert level of the job’s message. Messages have three levels of severity:

  • Error: Reports a failure to perform a job task. For example, the versioning service might not be able to save a version of a file from the source volume to the archive volume because of a broken connection.

  • Warning: Reports a non-critical error in performing a job.

  • Normal: Reports the status of normal job tasks such as starting, copying, and completing.

Date

The date and time stamp of the message. The format is mm/dd/yy hh:mm xm. For example: 04/25/05 11:45 PM.

Message

The text message issued by the job.

10.5.2 Viewing Messages in the Archive Log

Viewing a Log of All Jobs

  1. In iManager, expand Archive Versioning, then click Archive Jobs.

  2. Select the archive server you want to manage, then wait for the page to refresh.

    For information, see Section 8.3, Selecting an Archive Server to Manage.

  3. Select the Log tab.

  4. View the Archive and Version Services log, which contains all messages for all jobs on the selected server. You can apply a filter for message types or time periods.

Viewing a Log of Selected Jobs

  1. In iManager, expand Archive Versioning, then click Archive Jobs.

  2. Select the archive server you want to manage, then wait for the page to refresh.

    For information, see Section 8.3, Selecting an Archive Server to Manage.

  3. Select the Jobs tab.

  4. In a Jobs report, select one or more Job check boxes, then click Actions > View Log.

  5. View the Archive and Version Services log.

    The log opens with a filter applied so that the log displays only messages for the selected jobs.

Navigating the Archive Log

By default, the log displays 10 messages per screen. Messages appear from newest (top and left) to oldest (bottom and right). Use the browser scroll bar to view all entries in the page. Use the arrows at the bottom of the page to move from page to page.

  • Use the left-arrow to navigate to the previous page of newer messages.

  • Use the double left-arrow to go directly to the newest messages.

  • Use the right-arrow to navigate to the next page of older messages.

  • Use the double right-arrow to go directly to the oldest messages.

Updating the Log Message Entries

To update the log you are viewing to include the most recent messages, click Archive Job, then click the Log tab. You can also click the Jobs tab, then click the Log tab.

Filtering the Log Message Entries

  • Filter: You can view all available log entries, or use a filter to view only those messages you want to see. The log filter allows you to filter messages by severity types and by one or more jobs so that only the messages you want to view are displayed.

    By default, the log displays 10 messages per page and begins with the newest messages. You can use the filter to set preferences for the number of log entries to display per page and the date and time of the entries you want to see first in the log.

    To set the filter, click Filter. For information, see Section 10.6, Filtering Messages in the Archive Log.

  • Clear Filter: Resets the current filter settings to the default log display values, using the current date and time as the starting point of the log, and it displays 10 entries per page.

    To reset the filter to the default Archive Log values, click Clear Filter.

10.5.3 Viewing Messages on the Server Logger Screen

In addition to viewing the log in iManager, you can display the log on the server Logger screen. To enable this option, include the <displayLog/> element in the job’s configuration in the sys:\arkManager\arkConfig.xml file. For information, see Configuring Jobs in ArkConfig.

This is an empty element. It has no child elements and defines no data values. Either the shortened version or the long version of this element is valid. For example:


<displayLog/>

or


<displayLog></displayLog>