C.2 Migration Issues

rcnovell-ark start failure on upgraded servers.

Possible cause: If you have missed to backup the database before upgrading the server to OES 11 SP3, postgresql 9.x fails to start with the following error:

LOG:  skipping missing configuration file "/var/opt/novell/arkmanager/data/postgresql.auto.conf"
LOG:  unrecognized configuration parameter "max_fsm_pages" in file "/var/opt/novell/arkmanager/data/postgresql.conf" line 121
FATAL:  configuration file "/var/opt/novell/arkmanager/data/postgresql.conf" contains errors

Action: To recover the database, do the following:

  1. Install the old version of postgresql 8.3 and postgresql server 8.3, which is available as part of the SLES 11 SP4.

  2. Start the postgresql 8.3 using the command su arkuser -c "/usr/lib/postgresql83/bin/postmaster -D /var/opt/novell/arkmanager/data -h 127.0.0.1 -p 5432 -i &".

  3. Backup the database by following the steps in Section 5.3.1, Before You Upgrade.

  4. Stop the postgresql.

  5. Configure and restore the database by following the steps in Section 5.3.2, Post-Upgrade.

Migration fails with the error message "PostgreSQL authentication failed”.

Possible cause: The username, password or database port number is invalid.

Action: Ensure that the PostgreSQL credentials are valid.

Migrating to the OES 11 SP3 server, Archive server fails to start.

Possible cause: Linux operating system is case sensitive. Archive server fails to start if the archive path is not in appropriate case.

Action: Ensure the volume name is in uppercase. For example, ARKVOL:\archive_directory

Migrating Archive server to OES 11 SP3 fails randomly.

Possible cause: The migration tool fails randomly to migrate Archive and Version Services to OES 11 SP3 server.

Action: To migrate Archive and Version Services, run the sys:\system\arkmig.ncf file on your NetWare server, then run the migration tool on the OES 11 SP3 server. Archive and Version service migrates successfully.

Migration fails with the error message, “ Unable to open ArkConfig.xml file”.

Possible cause 1: ArkConfig.xml file name is case sensitive. Migration fails if the file name is not appropriate.

Possible cause 2: The spelling of the ArkConfig.xml file is incorrect.

Action: The file name is case-sensitive. Ensure you have specified the file name as ArkConfig.xml.