7.8 Troubleshooting

Cause: The provisioning pre-check scripts check for existence of schema and configuration partition in the first domain controller. If the first domain controller does not have a schema and configuration partition, it fails to locate the partitions, an error is thrown.

Solution: It is recommended that you select the Replicate schema and configuration Partitions option during installation. If you have failed to do that, replicate the partitions using iManager. For more information, see Administering Replicas in the NetIQ eDirectory Administration Guide.

Cause: The administrator being used to execute the ldapmodify command does not have privileges to complete the operation.

Solution 1: In the provisioning.log file, search for the ldapmodify command. Make sure the administrator used to execute that command has adequate privileges to execute this command.

Solution 2: If the DNS Locator and Group objects are outside the domain partition, make sure the administrator has privileges to access the objects.

Cause: You see this error when you retry executing a task and the task fails during execution.

Solution: For any task that has failed, delete the associated objects from the server and then retry the task.

Cause: Replica synchronization fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The administrator being used to execute the ldapmodify command does not have privileges to complete the operation.

Solution: In the provisioning.log file, search for the ldapmodify command. Make sure the administrator used to execute that command has adequate privileges to execute this command.

Cause: You see this error when you retry executing a task and the task fails during execution.

Solution: For any task that has failed, delete the associated objects from the server and then retry the task.

Cause: Replica synchronization fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The synchronization process between the replicas fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The DSfW server could not reach the master server. For example, installing a child server requires the parent server to be reachable, or installing a DSfW server in the name-mapped forest root domain scenario requires the server holding the tree replica to be reachable.

Solution 1: Ensure that the servers are reachable. Remove the bad address cache from the servers by using the following command:

Solution 2: Try executing the provisioning task manually. For details see, Section 7.9, Executing Provisioning Tasks Manually.

Cause: A very slow network link can cause incomplete operations and multiple retries.

Solution: Check the speed of your network link. Try executing the task again.

Cause: The synchronization process between the replicas fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The DSfW server could not reach the master server. For example, installing a child server requires the parent server to be reachable, or installing a DSfW server in the name-mapped forest root domain scenario requires the server holding the tree replica to be reachable.

Solution 1: Ensure that the servers are reachable. Remove the bad address cache from the current server by using the following command:.

Solution 2: Try executing the provisioning task manually. For details see, Section 7.9, Executing Provisioning Tasks Manually.

Cause: A very slow network link can cause incomplete operations and multiple retries.

Solution: Check the speed of your network link. Try executing the task again.

Cause: The administrator being used to execute the ldapmodify command does not have privileges to complete the operation.

Solution: In the provisioning.log file, search for the ldapmodify command. Make sure the administrator used to execute that command has adequate privileges to execute this command.

Cause: You see this error when you retry executing a task and the task fails during execution.

Solution: For any task that has failed, delete the associated objects from the server and then retry the task.

Cause: Replica synchronization fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The synchronization process between the replicas fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The DSfW server could not reach the master server. For example, installing a child server requires the parent server to be reachable, or installing a DSfW server in the name-mapped forest root domain scenario requires the server holding the tree replica to be reachable.

Solution 1: Ensure that the servers are reachable. Remove the bad address cache from the current server by using the following command:.

Solution 2: Try executing the provisioning task manually. For details see, Section 7.9, Executing Provisioning Tasks Manually.

Cause: A very slow network link can cause incomplete operations and multiple retries.

Solution: Check the speed of your network link. Try executing the task again.

Cause: The synchronization process between the replicas fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The DSfW server could not reach the master server. For example, installing a child server requires the parent server to be reachable, or installing a DSfW server in the name-mapped forest root domain scenario requires the server holding the tree replica to be reachable.

Solution 1: Ensure that the servers are reachable. Remove the bad address cache from the current server by using the following command:.

Solution 2: Try executing the provisioning task manually. For details see, Section 7.9, Executing Provisioning Tasks Manually.

Cause: A very slow network link can cause incomplete operations and multiple retries.

Solution: Check the speed of your network link. Try executing the task again.

Cause: The administrator being used to execute the ldapmodify command does not have privileges to complete the operation.

Solution: In the provisioning.log file, search for the ldapmodify command. Make sure the administrator used to execute that command has adequate privileges to execute this command.

Cause: You see this error when you retry executing a task and the task fails during execution.

Solution: For any task that has failed, delete the associated objects from the server and then retry the task.

Cause: Replica synchronization fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide

Cause: The administrator being used to execute the ldapmodify command does not have privileges to complete the operation.

Solution 1: In the provisioning.log file, search for the ldapmodify command. Make sure the administrator used to execute that command has adequate privileges to execute this command.

Solution 2: If the DNS Locator and Group objects are outside the domain partition, make sure the administrator has privileges to access the objects.

Cause: You see this error when you retry executing a task and the task fails during execution.

Solution: For any task that has failed, delete the associated objects from the server and then retry the task.

Cause: Replica synchronization fails.

Solution: To resolve this issue, refer Novell Error Codes Reference Guide