3.8 Installing the NSM Engine

Novell Storage Manager uses only one NSM Engine per forest. The NSM Engine can be installed on a Windows Server 2008 machine that meets the following minimum requirements:

IMPORTANT:In cases where managed storage may include redirected folders, such as “My Documents” or similar types commonly seen with managed Profile Paths, a Windows Server hotfix (http://support.microsoft.com/kb/973278) will need to be applied to any Engine and Agent servers involved in the data copy process. This hotfix only applies to the following platforms where the Engine or an Agent is installed:

  • Windows Server 2008

  • Windows Server 2008 SP1

In cases where this hotfix has not been applied to the affected systems, symptoms may include stuck Copy Data pending events with the message: Current Error - 32: The requested operation is not supported in the properties for that event as well as the error message identified by the hotfix “0x00000032 (ERROR_NOT_SUPPORTED)” appearing in the log file of the Engine or Agent that tried processing the data copy.

WARNING:Once the NSM Engine has been upgraded, the existing Event Monitors and NSM Agents become legacy components because they cannot perform their duties until they are also upgraded. These legacy components are not deauthorized, nor are they removed, until you remove them yourself using NSMAdmin.

Having legacy components allows you to view the configuration settings and proxy assignments so you can reestablish them when you install the new Event Monitors and NSM Agents.

Other notable information about the NSM Engine:

  1. At the root of the NSM_3_1_1.iso image, click the install.html file.

  2. Select Microsoft Active Directory.

  3. Click NSMEngine-3.1.1-x64-xxxx.msi.

  4. When asked if you want to save or run the file, save the file to the hard drive of the server that will host the NSM Engine.

  5. From the saved location, launch the NSM Engine installation file.

  6. When you are asked if you want to run this file, click Run.

    An Introduction page appears in the Novell Storage Manager Installation Wizard.

  7. Read the text and click Next.

  8. Accept the licensing terms and click Next.

  9. Accept the installation path or indicate a new path by using the Browse button.

    To review possible locations, you can click Disk Usage to see all available volumes with disk size and disk availability data.

  10. Click Next.

  11. Click Install to begin the installation.

  12. Click Finish.

    Novell Storage Manager creates a unique private certificate.

  13. Do one of the following:

    • If you want the server on which you are installing the Novell Storage Manager Engine to function as the certificate server, click OK, then skip to Section 3.9, Running the NSMAdmin 3.1.1 Setup Wizard.

      If you have an existing certificate issued from a third party that you want to use, you can change the certificate later. Simply stop the Engine service, replace the certificate located in C:\ProgramData\Novell\Storage Manager\Engine\Config (the certificate is a .pem file that must be replaced by a .pem file) and then restart the Engine service.

    • If you want a different server in the network to issue the certificate and function as the certificate server, continue with Step 14.

  14. Click Generate New Certificate.

  15. In the Subject Host Name field, specify the server name.

  16. In the Key Size field, leave the default setting of 2048 or select the key size you want.

  17. In the Expiration Days field, leave the setting at 10 years (3,650 days) or specify a new setting.

  18. Click Generate.

  19. Click Close.

  20. Click Save.

  21. Proceed with Section 3.9, Running the NSMAdmin 3.1.1 Setup Wizard.