For security reasons, your corporation’s email system might be set up to automatically delete messages from internal users that are not sent from the corporate email system. If your corporate email system is configured in this way, email messages and notifications sent from Vibe are automatically deleted.
You can configure Vibe to send email messages directly from the Vibe server, rather than from internal users. These are messages that are sent when a user performs an action that creates a message. For example, when a user shares a workspace with another Vibe user, a message is sent to the receiving user’s email mailbox. By default, this message is sent from the internal user. However, you can configure Vibe to send such messages from the Vibe server itself. Configuring Vibe in this way enables email messages to be sent from Vibe, while maintaining the same level of security for your corporation.
By default, Vibe is configured to send messages from individual users in the following scenarios:
When sending a workflow notification, as described in Adding On-Entry or On-Exit Events
in the OpenText Vibe 4.0.8 Advanced User Guide.
When creating an entry, as described in Creating a Folder Entry
in the OpenText Vibe 4.0.8 User Guide.
You can configure Vibe to send email messages from an external address for an individual zone or for the entire Vibe site:
Change to the following directory:
|
Linux: |
/opt/novell/teaming/apache-tomcat/ webapps/ssf/WEB-INF/classes/config |
|
Windows: |
c:\Program Files\Novell\Teaming\apache-tomcat\ webapps\ssf\WEB-INF\classes\config |
Make a backup copy of the ssf-ext.properties file, which is located in the same directory as the ssf.properties file.
Open the ssf.properties file in a text editor.
Search for the following line:
ssf.outgoing.from.address.<zone name>=zoned@company.com
Open the ssf-ext.properties file in a text editor.
Copy the ssf.outgoing.from.address.<zone name>=zoned@company.com line from the ssf.ext.properties file to the bottom of the ssf.properties file.
Replace <zone name> with the name of the Vibe zone that you want email messages to be addressed from and edit the email address to reflect your company’s email.
For example, if the name of your Vibe zone is kablink, and the name of your company is greenergy, the line would read:
ssf.outgoing.from.address.kablink=zone@greenergy.com
Save and close the ssf.properties file.
Close the ssf.ext.properties file without saving it.
Stop and restart Vibe.
Change to the following directory:
|
Linux: |
/opt/novell/teaming/apache-tomcat/ webapps/ssf/WEB-INF/classes/config |
|
Windows: |
c:\Program Files\Novell\Teaming\apache-tomcat\ webapps\ssf\WEB-INF\classes\config |
Make a backup copy of the ssf-ext.properties file, which is located in the same directory as the ssf.properties file.
Open the ssf.properties file in a text editor.
Search for the following line:
ssf.outgoing.from.address=global@company.com
Open the ssf-ext.properties file in a text editor.
Copy the ssf.outgoing.from.address=global@company.com line from the ssf.properties file to the bottom of the ssf-ext.properties file.
Edit the email address to reflect your company’s email.
For example, if the name of your company is greenergy, the line would read:
ssf.outgoing.from.address=global@greenergy.com
Save and close the ssf-ext.properties file.
Close the ssf.properties file without saving it.
Stop and restart Vibe.