Novell Doc: ZENworks 10 Asset Management Appliance Deployment and Administration Reference

3.2 Configuring ZENworks Appliance

After importing the ZENworks Appliance image to your virtual machine, review the following sections to configure ZENworks Appliance:

After ZENworks Appliance is configured, you can log in to ZENworks Appliance and use the ZENworks Control Center management console to access the ZENworks 10 Asset Management capabilities. For more information, see Management Capabilities in the ZENworks 10 Asset Management Getting Started Guide.

3.2.1 Configuring the Preinstalled SLES 10 SP2

On the Language page of the Configuration Wizard, select the language in which you want the wizard to continue, then click Next.
On the License Agreement page, accept the End User License Agreement, then click Next.
On the Keyboard page, configure the keyboard layout, then click Next.
On the Timezone page, configure the time zone and clock settings to be used in your system, then click Next.
On the Root Password page, specify the root password.
On the Network Configuration page, select Network Interfaces > Ethernet Network Card > Edit, then configure the following network information for ZENworks Appliance:
- Host name and server name
  
  The server must have a static IP address or a permanently leased DHCP address.
- IP address for your machine (for a static IP address)
- Subnet mask (for a static IP address)
- Default gateway (for a static IP address)
Click Finish.

The ZENworks 10 Configuration Management Wizard is displayed. This wizard might take a few seconds to launch.
Continue with Section 3.2.2, Configuring the Preinstalled ZENworks Server.

3.2.2 Configuring the Preinstalled ZENworks Server

(Conditional) If you have configured ZENworks Appliance with a static IP address, ping that IP address from another machine to test the connectivity.
Complete the ZENworks 10 Configuration Management Wizard by using information from Table 3-1, Configuration Information to fill in the fields:

When the configuration finishes, the ZENworks Reporting Server Wizard is automatically displayed. This wizard might take a few seconds to launch.
Do one of the following:
- If you want to create ZENworks reports, and if you have a database other than the external Oracle database installed, click Next to configure the ZENworks Reporting Server.
  
  For more information on how to configure the ZENworks Reporting Server, see Configuring the ZENworks Reporting Server.
- If you want to create ZENworks reports, and if you have an external Oracle database installed, continue with Step 4.
- If you do not want to create ZENworks reports, click Cancel.
  
  HINT:You can configure the ZENworks Reporting Server at a later time. For more information on how to configure the ZENworks Reporting Server at a later time, see Manually Launching the ZENworks Reporting Server Wizard.
(Conditional) If you want to create ZENworks reports, and if you have an external Oracle database installed, do the following:
1. Click Cancel to cancel the ZENworks Reporting Server configuration.
  
  You are prompted to provide the credentials to log in to ZENworks Appliance.
2. Log in to ZENworks Appliance as a root user.
3. Use the Net Configuration Assistant to install and configure the Oracle client to the same Oracle database used by ZENworks 10 Configuration Management.
  
  For more information on how to install and configure the Oracle client, see Installing and Configuring the Oracle Client in the ZENworks 10 Asset Management Reporting Server Installation Guide.
4. Manually launch the ZENworks Reporting Server Wizard to configure the ZENworks Reporting Server.
  
  For more information on how to manually launch the ZENworks Reporting Server Wizard and configure the ZENworks Reporting Server, see Manually Launching the ZENworks Reporting Server Wizard.

NOTE:

During Appliance migration, if there is more data to be migrated than the appliance’s capacity, you have to cancel the ZENworks Configuration wizard on Application Migration and can launch it manually by executing the /usr/share/zamInstaller/setup.sh -M command on the terminal.
If you have cancelled the ZENworks Configuration wizard on Appliance, you can launch it manually by executing the /usr/share/zamInstaller/setup.sh -C command on the terminal.

3.2.3 Configuration Information for ZENworks 10 Configuration Management on ZENworks Appliance

The information you need is listed in the order of the configuration flow of the ZENworks 10 Configuration Management Wizard.

Table 3-1 Configuration Information

Wizard Page	Details
Management Zone	New Zone: If you are deploying to the first server in the zone, you need to know what name you want for the Management Zone and what you want to use for the zone’s password, which is used for logging in to ZENworks Control Center. The zone name has a 20-character limit and should be a unique name. We recommend the zone name to contain minimum six characters. The zone name can contain only the following special characters: - (dash) _ (underscore) . (period). The zone administrator password must contain at least six characters and is limited to a maximum of 255 characters. The password can contain only one instance of the $ character. By default, the login username is Administrator. After completing the deployment, you can use ZENworks Control Center to add other administrator names that can be used to log in to the Management Zone. During the deployment of the second (or subsequent) Primary Server, the server by default uses the ports used by the first Primary Server. If the ports are in use on the second Primary Server, you are asked to specify another port. which port you specify because you need to use it in the URL for accessing ZENworks Control Center. Existing Zone: If you are deploying to an existing Management Zone, you need to know the following information: Server identification (either the DNS name or IP address). This is any existing Primary Server in the zone. We recommend using the DNS name to provide ongoing synchronization with certificates that are signed with DNS names. The username for logging in to ZENworks Control Center. The default is Administrator. After completing the deployment, you can use ZENworks Control Center to add other administrator names that can be used to log in to the Management Zone. The administrator’s password. Specify the current password for the ZENworks administrative user specified in the Username field.
Database Information	For ZENworks 10 Asset Management, a database must be installed. The database options are displayed only during the first server installation in the zone. However, you can run the installation program specifically to install or repair a database (see Installing an External ZENworks Database in the ZENworks 10 Asset Management Installation Guide). You have the following database options: Embedded Sybase SQL Anywhere: Automatically installs the embedded database on the current server. If you select the embedded database option, no further database installation pages are shown. Remote Sybase SQL Anywhere: This database must already exist on a server in your network. To select this option, you should already have followed the steps in Prerequisites for Remote Sybase SQL Anywhere in the ZENworks 10 Asset Management Installation Guide. You also use this option for installing to an existing remote OEM Sybase database. Microsoft SQL Server: You can create a new SQL database or specify an existing database that resides on a server in your network. Creating a new SQL database at this time provides the same results as the steps in Prerequisites for Microsoft SQL Server in the ZENworks 10 Asset Management Installation Guide. Oracle: Specifies a user schema that you can use to set up an external Oracle 10g database schema for use with ZENworks. You can either create a new user schema or specify an existing one that resides on a server in your network. To select this option, you should already have followed the steps in Prerequisites for Oracle in the ZENworks 10 Asset Management Installation Guide. IMPORTANT:For external databases, the server hosting the database must have time synchronization with each of the Primary Servers in the Management Zone.
Database information	For the external database options (Remote Sybase SQL Anywhere, Microsoft SQL Server, and Oracle), you need to know the information listed below. Defaults are provided for some of this information, which can be changed as necessary. All Databases: The database server must have a Sybase SQL Anywhere, Microsoft SQL, or Oracle database installed. Server’s name. We recommend that you identify the server by its DNS name rather than its IP address, to be in sync with certificates that are signed with DNS names. IMPORTANT:If you later change your database server’s IP address or DNS name, make sure that your corporate DNS server is updated with this change to keep DNS for the database server in sync. (Optional) SQL Server Only: Named instance that is the name of the SQL server instance that is hosting the existing ZENworks database. You must specify the named instance if you want it to be something other than the default of mssqlserver. Oracle Only: The name of the tablespace where you want the database to be created. By default, it is USERS. New Database: The database administrator (Username field) must have read/write permissions in order to successfully perform the required operations on the database. The administrator’s database password. SQL Server or New Database: If you are using Windows authentication, specify the Windows domain where the user you specified in the Username field exists. If you are not using a Windows domain, specify the server’s short name. Whether to use Windows or SQL Server authentication. For Windows authentication, provide the credentials for a user on the current device or in the domain. For SQL authentication, provide credentials that match those of a valid SQL user. It is important to know whether you installed the SQL Server by using SQL authentication, Windows authentication, or mixed. Be sure to select the option that coincides with your SQL Server options or the authentication will fail.
Database access	For the external database options (Remote Sybase SQL Anywhere, Microsoft SQL Server, and Oracle), you need to know the information listed below. Defaults are provided for some of this information, which can be changed as necessary. All Databases: This server must have a Sybase SQL Anywhere, Microsoft SQL, or Oracle database installed. Database name. Replace zenworks_MY_ZONE with either the desired database name, or an existing database name. Database username. This user must have read/write permissions to modify the database. If Windows authentication is also selected, the specified user must already exist when you create a new SQL database. The user is granted login access to SQL Server and read/write access to the ZENworks database that is created. For an existing database, specify a user with sufficient permissions to the database. Database password. For a new database, this password is automatically generated if SQL authentication is selected. For an existing database, specify the password of an existing user with read/write permissions to the database. Sybase Databases Only: The name of your Sybase SQL Anywhere database server. Oracle Databases Only: The name of the tablespace where you want the database to be created. By default, it is USERS. SQL Databases Only: If you are using Windows authentication, specify the Windows domain where the user you specified in the Username field exists. If you are not using a Windows domain, specify the server’s short name. Whether to use Windows or SQL Server authentication. For Windows authentication, provide the credentials for a user on the current device or in the domain. For SQL authentication, provide credentials that match those of a valid SQL user. It is important to know whether you installed the SQL Server by using SQL authentication, Windows authentication, or mixed. Be sure to select the option that coincides with your SQL Server options or the authentication will fail.
SSL configuration (shown only for the first server installed in the Management Zone)	In order to enable SSL communications, an SSL certificate must be added to the ZENworks server. Select whether to use an internal or external certificate authority (CA). For subsequent deployments of Primary Servers to the Management Zone, the CA established by the first server’s deployment is used for the zone. The Restore Default buttons restore the paths to those that were displayed when you first accessed this page.
Signed SSL certificate and private key	To enter a trusted CA-signed certificate and private key, click Choose to browse for and select the certificate and key files, or specify paths to the signed certificate to be used for this server (Signed SSL Certificate), and the private key associated with the signed certificate (Private Key). For subsequent deployments of Primary Servers to the zone, the CA established for the zone by the first server’s deployment is used. For information on creating external certificates to select, see Creating an External Certificate in the ZENworks 10 Asset Management Installation Guide. For information on creating external certificates for deploying to a server using a silent installation, see Creating Your Response File in the ZENworks 10 Asset Management Installation Guide.
Root certificate (optional)	To enter a trusted CA root certificate, click Choose to browse for and select it, or specify the path to the CA’s public X.509 certificate (CA Root Certificate).
License key for ZENworks Configuration Management, ZENworks Asset Management, and ZENworks Asset Inventory	By default, the Evaluate check box is selected for all the ZENworks 10 products listed on the page. The products include: ZENworks 10 Configuration Management SP3 ZENworks 10 Asset Management SP3 ZENworks 10 Asset Inventory for UNIX/Linux SP3 If you choose to retain the default settings, all the products are installed with a 60-day trial license. Additionally, you can choose to do any of the following: Install the licensed version of the product: Specify the license key that you obtained when you purchased the product. The Evaluate check box is automatically deselected when you specify the license key. Choose the products to be installed: If you do not want to install either the licensed version or the evaluation version of a product, manually deselect the Evaluate check box and do not specify the license key for the product. However, you must install the licensed version or the evaluation version of one of the following products: ZENworks 10 Configuration Management SP3 ZENworks 10 Asset Management SP3 Additionally, you can install the licensed version or the evaluation version of ZENworks 10 Asset Inventory for UNIX/Linux SP3. If you choose to install only one of the ZENworks products (ZENworks 10 Configuration Management SP3 or ZENworks 10 Asset Management SP3), the other ZENworks products are also automatically installed; however, they are deactivated. You can activate them later through ZENworks Control Center. For more information on how to activate the product, see the ZENworks 10 Asset Management System Administration Reference.
License key for ZENworks Patch Management	The ZENworks 10 Patch Management SP3 software is automatically installed. However, the product is activated for patch downloads only if the following conditions are met: ZENworks 10 Configuration Management SP3 is active either in the licensed or evaluation mode. A patch subscription license key is specified, which you must purchase independently. You can activate the subscription service later through ZENworks Control Center. For more information, see the ZENworks 10 Asset Management System Administration Reference. If you specify the license key, you must additionally specify the company name and the e-mail address. If you do not want to install ZENworks 10 Patch Management SP3, manually deselect the Activate check box and do not specify the license key for the product. The product is automatically installed; however, it is deactivated.
Pre-installation summary	To make changes to any information entered up to this point, click Previous. After you click Install, the configuration begins.
ZENworks System Status Utility	Allows you to launch a ZENworks services heartbeat check prior to closing the configuration program. Results are posted in the installation log.

3.2.4 Configuring the Preinstalled ZENworks Reporting Server

Configuring the ZENworks Reporting Server enables you to create ZENworks reports that contain details from a large volume of inventory, packaging, and other device or bundle information. You can create new reports, edit existing reports, delete reports, or schedule reports. You can create folders to organize and store reports based on your own criteria. For more information on ZENworks reports, see ZENworks 10 Asset Management System Reporting Reference.

You can configure only one ZENworks Reporting Server in a Management Zone. If a Management Zone already has a Primary Server that has the ZENworks Reporting Server, you can use that server for ZENworks Appliance or you can configure the ZENworks Reporting Server on ZENworks Appliance.

To configure the ZENworks Reporting Server on ZENworks Appliance, review the following sections:

Manually Launching the ZENworks Reporting Server Wizard

If you canceled the ZENworks Reporting Server configuration while configuring ZENworks Appliance (in Step 3), you must manually launch the ZENworks Reporting Server Wizard.

Make sure that port 5005 is free by running the following command:

netstat -ant | grep LISTEN | grep 5005

If port 5005 is not included in the list of busy ports, continue with Step 2.

If port 5005 is included in the list of busy ports, see the troubleshooting scenario The ZENworks Reporting Server Wizard fails to launch manually on a ZENworks Appliance that has ZENworks 10 Asset Management SP3 configured to an external Oracle database.
On ZENworks Appliance, open a terminal and run the following commands in the order listed:

. /etc/profile

su --shell=/bin/bash -c /var/adm/zenworks/zrs-config.sh zenworks

The ZENworks Reporting Server services begin.
Run the following command:

/usr/share/ZRSConfiguration/setup.sh --zrs-config-only

The ZENworks Reporting Server Wizard is launched.

For more information on how to configure the ZENworks Reporting Server, see Configuring the ZENworks Reporting Server in the ZENworks 10 Asset Management Reporting Server Installation Guide.

Configuring the ZENworks Reporting Server

In the ZENworks Reporting Server Wizard, read the introductory text, then click Next.
(Conditional) If the ZENworks Reporting Server has already been configured in your zone, you are prompted to decommission the existing ZENworks Reporting Server.

To use the existing ZENworks Reporting Server, click Cancel to cancel the ZENworks Reporting Server configuration.

To configure the ZENworks Reporting Server on ZENworks Appliance, click OK.

The existing ZENworks Reporting Server is decommissioned and the ZENworks Reporting Server configuration begins on ZENworks Appliance. The ZENworks Reporting Server configuration requires no user interaction.

For more information on how to decommission the existing ZENworks Reporting Server, see Decommissioning an Existing Instance of ZENworks Reporting Server in the ZENworks 10 Asset Management Reporting Server Installation Guide.
After the configuration is complete, click Done.