You can use the User Details report to report additional user information such as the user's telephone number and e-mail address from a ZENworks user source. (ZENworks user sources are LDAP directories such as Microsoft Active Directory or Novell eDirectory). You must identify and connect to the LDAP directory that you want to use as your authoritative user source. If necessary, you can also connect to multiple directories. You can configure the LDAP user sources in > > . For more information on how to create LDAP user sources, see Adding User Sources
in the ZENworks 10 Asset Management System Administration Reference.
NOTE:When you add a new user source or a new context to an existing user source in ZENworks Control Center, you must restart the ZENworks Reporting Server services.
While reporting on ZENworks functional tasks such as bundles and policies that are assigned to users, user groups, or user folders, it might be necessary to gather additional user information such as the user's telephone numbers and e-mail addresses. In such cases, you can obtain the required additional information by using report linking. To do this, you use the ZENworks Reporting Server InfoView to assign a hyperlink to a field to link to the required additional information in another report or on an external Web page. For more information on report linking, see BusinessObjects documentation.
The User Details report provides the following predefined filters for report data:
User ID: Filters users based on their user IDs. The User ID is the short name of the user that is typically used as a username to log in.
User Group: Filters users based on the group they belong to.
User Folder: Filters users based on the folder the user resides in. This folder can be a specific folder in which the user resides, or it can be a root folder.
LDAP UID: Links the User Details report with the ZENworks report. The LDAP UID is a unique identifier for a specific user, user group, or a user folder and should be used only in the Query Filters pane while creating the report.
NOTE:You can also generate the User Details report individually to report LDAP users without linking the User Details report with the other ZENworks reports . To do this, it is recommended that you filter the required LDAP users and generate the User Details report. If you generate the report without using any of these filters, the reports may not scale when a large LDAP source is queried.
You can use the LDAP UID field to link users in the Bundles / Policy Assignment custom report with their corresponding details in the User Details report.
Launch the ZENworks Reporting Server InfoView.
Navigate to the > > > folder.
Copy the Bundles and Policies Assigned to Devices report to the Custom Reports folder.
For more information on how to copy and paste objects, see the BusinessObjects Enterprise XI 3.1 InfoView User’s Guide.
In the Custom Reports folder, open the Bundles and Policies Assigned to Devices report, then click .
In the ZENworks pane, navigate to > .
Move the Consumer LDAP ID object to the Results Object pane, click , then save the report.
Right-click in the cell of the column that you want to link with the User Details report, then click > to display the Create Hyperlink dialog box.
Click to display the Choose a document dialog box.
Select the User Details report that you want to link with, then click .
In the Select Prompts dialog box that is displayed, select the check box, then click to return to the Create Hyperlink dialog box.
In the group, click the drop-down list, then select . The Select variable dialog box is displayed.
In the list, select , then click to return to the Create Hyperlink dialog box.
Click , then click .