3.8 Improving the Remote Management Performance

The Remote Management performance during a remote session over a slow link or a fast link varies depending on the network traffic. For a better response time, try one or more of the following:

3.8.1 On the Management Console

In the ZENworks Remote Management Connection window at the console, click Options and set the following values:

  • To maximize the Remote Management performance over slow link:

    • Select the Use 8-bit color option.

    • Set the Custom compression level to level 6.

  • Select the Block Mouse Move Events option.

  • Enable the Suppress Wallpaper option in the Remote Management Settings.

3.8.2 On the Managed Device

  • The speed of the Remote Management session depends upon the processing power of the managed device. We recommend that you use Pentium III, 700 MHz (or later) with 256 MB RAM or higher.

  • Do not set a wallpaper pattern.