Novell Documentation: ZENworks for Desktops 3.2 - Displaying Inventory Information

Displaying Inventory Information

The following sections will help you configure the Inventory database to display inventory information and explain the various types of information you can view:

You can list hardware and software components found on the managed workstation and any custom information you have specified for the workstation.
The Workstation Inventory window displays the inventory items for a managed workstation. This window displays the data from the last inventory scan for the managed workstation.

For more information about viewing the inventory information of a managed workstation, see Viewing the Workstation Inventory Summary of a Managed Workstation .

You can list managed workstations with the inventory information from the Inventory database satisfying the criteria you specify in the Inventory Query window. You form a query by specifying the component and its attribute for workstations within the selected database sites.
For more information about querying the Inventory database, see Viewing Inventory Information of Managed Workstations by Querying the Database .

You can list minimal information stored in the eDirectory Workstation object is available.
For more information, see Viewing the Minimal Inventory Information from an NDS Object .

You can use a list of reports that generate the inventory information from the Inventory database specific to your needs.
For more information about the types of reports, see Inventory Reports.

Configuring the Inventory Database

If you want to view the inventory information of the database from ConsoleOne, you must configure the database. The inventory information from the Inventory database that you configure will be used for generating inventory reports, viewing inventory information, and for querying the inventory information from the database.

To configure the Inventory database:

In ConsoleOne, click a container.

Click Tools > Configure DB.

Select an existing ZENworks Database object from the list of Database objects.

This Database object contains the database settings such as the protocol, port in use by the database, and others.

Click OK.

The database you configured is used for data retrieval unless you change it again using this same procedure.

Viewing the Workstation Inventory Summary of a Managed Workstation

ZfD provides the following inventory information collected from the managed workstations:

Scan Data Group	Scan Data Item	Description
HardwareSoftware Inventory > General	Asset Tag	Asset tag number that the ROM-based setup program creates
	Computer Model	Identifying information of the computer; for example, Compaq, Dell, and others.
	Computer Type	Type of computer, such as IBM* PC, and others
	Machine Name	DNS name of the workstation
	ModelNumber	Serial number value for the computer, assigned during manufacture
	Primary Owner Contact	The phone number of the primary user of this system
	Primary Owner Name	The name of the primary user or owner of this system
HardwareSoftware Inventory > General > Login Details	Current login user	User logged in to the Primary Novell^® eDirectory^TM tree when the workstation was scanned
	Last login user	User logged in last to the Primary eDirectory tree when the workstation was scanned
Software > Software Vendors	Software Vendor Name	Name of the software manufacturer
	Name	Name of the software application
	Version	Version of the software
Software > Operating System	Code Page	Language Code Page of the operating system
	Description	Operating system description
	Install Date	Install date of the operating system
	Name	Operating system name. For example, Windows* 95/Windows 2000
	Size Stored in Paging Files	Page file size
	Version	Version of the operating system
Software > Inventory Scan Information	Inventory Server	Name of the inventory server to which the scans are sent
	Version	Version of the Scanner
Hardware > Mouse Driver	Name	Name of the mouse driver
	Version	Version number of the mouse driver
Hardware > Modem	Caption	Modem label
	Description	Additional information about the modem
	Name	Identifying information of the modem
Hardware > Processor	Device ID	Special hexadecimal string identifying the processor type
	Current Clock Speed (in MHz)	Current clock speed of the processor
	Maximum Clock Speed (in MHz)	Maximum clock speed of the processor
	Other Family Description	Additional description about the Processor Family, such as Pentium* Processor with MMX technology
	Processor Family	Identification of the processor family such as Pentium II, Pentium III, and others
	Processor Stepping	Single-byte code characteristic provided by microprocessor vendors to identify the processor model
	Role	Type of processor such as central processor, math coprocessor, and others
	Upgrade Method	The method by which this processor can be upgraded, if upgrades are supported
Hardware > BIOS	BIOS Identification Bytes	Byte in the BIOS that indicates the computer model
	Install Date	The manufacturing date of the BIOS
	Manufacturer	BIOS vendor name
	Name	BIOS label
	Primary BIOS	True state indicates Primary BIOS
	Serial Number	Serial number of the computer, assigned during manufacture
	Size	Size of the BIOS
	Version	Version or revision level of the BIOS
Hardware > Bus	Protocol Supported	Bus protocol indicates PCI, ISA, and others
	Version	Version of the bus supported by the motherboard
Hardware > Keyboard	Delay	Delay before the repeat of a key
	Description	Description of the keyboard, such as IBM Enhanced 101 or 102 keys
	Layout	Layout of the keyboard
	Number of Function Keys	Total number of function keys
	Subtype	Type of the keyboard
	Typematic Rate	Rate of processing the keys
Hardware > Display	Current Bits Per Pixel	Number of adjacent color bits for each pixel
	Current Horizontal Resolution	Number of horizontal pixels shown by the display
	Current Vertical Resolution	Number of vertical pixels shown by the display
	Description	Description of the monitor
	Max Memory Supported	Maximum memory that the display adapter supports for VIDEO RAM
	Max. Refresh Rate	Maximum refresh rate of the monitor for redrawing the display, measured in Hertz
	Min. Refresh Rate	Minimum refresh rate of the monitor for redrawing the display, measured in Hertz
	Number of Color Planes	Number of color planes supported by the video system
	Video Architecture	The architecture of the video subsystem in this system, for example, CGA/VGA/SVGA/8514A
	Video Memory Type	The type of video memory for this adapter, for example, VRAM/SRAM/DRAM/EDO RAM
Hardware > Adapter	Description	Adapter description
Hardware > Display > Video Driver	Install Date	The Video BIOS release date
	Is Shadowed (True or False)	If True, the Video BIOS is currently being shadowed
	Manufacturer	Vendor name
	Version	The version number or version string of the Video BIOS
Hardware > Ports > Parallel Ports	Parallel Port Name	The logical name of the input-output device on this parallel port, under this operating environment
	DMA Support (True or False)	If True, DMA is supported
	Address	Base I/O address for this parallel port
	IRQ	IRQ number of the parallel port
Hardware > Ports > Serial Ports	Address	Base input-output address for this serial port
	IRQ Number	IRQ number of the serial port
	Name	The logical name of the I/O device on this serial port, under this operating environment
Hardware > Disk > Floppy > Floppy Drive	Drive Letter	Mapped drive name of the floppy drive
Hardware > Disk > Floppy > Floppy Disk	Capacity	Floppy drive capacity
	Description	Floppy drive description
	Manufacturer	Vendor name
	Physical Cylinders	Floppy drive cylinders
	Physical Heads	Floppy drive R/W heads
	Sectors/Track	Floppy drive sectors per track
Hardware > Hard Disk	Capacity	Hard disk capacity
	Description	Description
	Manufacturer	Vendor name
	Physical Cylinders	Cylinders
	Physical Heads	Heads
	Sectors/Track	Hard disk drive sectors per track
Hardware > Hard Disk Logical Drive	Caption	Hard disk volume label
	Drive Letter	Letter name of the drive
	Size	Drive's actual size in MB
	Free Disk Space	Drive's available space in MB
	Volume Serial Number	Hard disk volume serial number
Hardware > Battery	Chemistry	The battery chemistry, for example, lithium-ion or nickel metal hydride
	Design Capacity	The design capacity of the battery in mWatt-hours
	Design Voltage	The design voltage of the battery in mVolts
	Install Date	The battery manufacture date
	Manufacturer	The name of the company that manufactured the battery
	Name	Device name for this battery, for example, Duracell* DR-36
	Serial Number	The serial number for this battery
	Smart Battery Version	The Smart Battery Data Specification version number supported by this battery
Hardware > Memory	Total Virtual Memory Size	Indicates the total number of bytes in the virtual address space of the calling process
	Physical Memory Size	Total physical memory of the workstation
Hardware > Sound Card > Sound Adapter	Description	Description of the multimedia component for the workstation
	Manufacturer	Vendor name
Hardware > Multimedia Card	Description	Description of the multimedia component for the workstation
	Manufacturer	Vendor name
	Name	Label of Multimedia card
Hardware > Backup Disk	Description	Description of the backup device for the workstation
	Name	Name of the backup device vendor
Hardware > Backup Disk > Logical	Drive Letter	Name of the mapped drive to the backup device
Hardware > Inventory	Physical Memory (size in KB)	Total physical memory of the workstation
Hardware Software Inventory	Primary Owner Contact	Phone number of the primary user of this system
	Primary Owner Name	Name of the primary user or owner of this system
Hardware > Power Supply	Description	Expanded description of the input voltage capability for this power supply
	Total Output Power (in MilliWatts)	Attribute value that represents the total output power of the power supply
Hardware > Mouse	IRQ Number	Interrupt assigned to this device
	Name	Identifying information of the mouse
	Number of Buttons	Number of buttons on the mouse
Hardware > CDROM	Caption	CD-ROM Label
	Description	Description of the CD-ROM
	Manufacturer	Vendor Name
Hardware > CD ROM > Logical Drives	Drive Letter	Drive letter used for CD drives
Hardware > Local File System	File System Type	File system associated with this partition, for example, FAT/NFS
	Name	Name that the system uses to identify the partition, usually this is the drive letter
	Size	Size of the partition
Hardware > Network Adapter Driver	Description	Description of the network adapter driver
	Name	Name of the network adapter driver
	Version	Version of the network adapter driver
Hardware > Network Adapter	Max. Speed	Rate at which the data is transferred over the LAN
	Name	Network adapter name
	Permanent Address	Node address stored permanently in the adapter
Network	IP Address	The unique address assigned to a computer on an IP Internet
	Subnet Mask	The subnet mask of the workstation paired with an IP address specifies to an IP router which octets or bits in the IP address are the network ID and which octets or bits are the node ID
	DNS Name	The DNS name of the workstation
	IPX Address	The IPX^TM address of the workstation
	MAC Address	Unique node address permanently coded in the network adapter that identifies a specific computer on a network
Network	NetWare^® Client Version	Version of the Novell Client^TM software installed on the workstation
System Information > System Cache	Associativity	Defines the system cache associativity (direct-mapped, 2-way, 4-way)
	Cache Type	Defines the system cache type, for example, Instruction, Data, Unified
	Capacity	Size of the data store where the cache information is kept
	Error Methodology	Error correction scheme supported by this cache component, for example, Parity/Single Bit ECC/MultiBit ECC
	Level	Indicates the cache level; internal cache that is built in to the microprocessors; external cache that is between the CPU and DRAM
	Line Size	Size in bytes of a single cache bucket or line
	Read Policy	Indicates whether the data cache is for read operation
	Replacement Policy	Algorithm that the cache uses to determine which cache lines or buckets should be reused
	Speed	Speed of this System Cache module in nanoseconds
	Write Policy	Indicates the two different ways (Write-Back and Write-Through Cache) that the cache can handle to write to the memory
System Information > Motherboard	Number of Slots	The number of expansion slots in the motherboard for adding more memory, graphic capabilities, and support for special devices
	Version	Version of the motherboard
System Information > System IRQ	IRQ Number	Number of the Interrupt Request Line (IRQ), from 0 to 15
System > System DMA	Description	Name of the logical device that is currently using this DMA channel
	DMA Burst Mode	A data transmission mode in which data is sent faster than normal
	DMA Channel Number	Number of the Direct Memory Access (DMA) channel that a computer uses for transferring data to and from devices quicker than from computers without a DMA channel
	IRQ Availability	Indicates whether Virtual Direct Memory Access (DMA) is supported
System > Slot	Description	Card currently occupying this slot
	Max Data Width	Maximum bus width of cards accepted in the slot
	Thermal Rating	Maximum thermal dissipation of the slot in milliwatts

This window displays the data from the last inventory scan for the managed station.

For more information about the DMI/WMI data display, see Viewing the DMI/WMI Data in the Inventory Summary Information .

To view the inventory information of a managed workstation:

In ConsoleOne, click Tools > Configure DB.

For more information, see Configuring the Inventory Database .

Right-click a managed workstation > click Actions > click Inventory.

Viewing the DMI/WMI Data in the Inventory Summary Information

The following list contains the DMI/WMI components that are scanned if they are instrumented and available in the DMI/WMI database on the workstation:

BIOS Characteristics
Disks
DMA
IRQ
Keyboard
Network Adapter Driver
Network Adapter Hardware
Operating System
Parallel Ports
Pointing Device
Power Supply
Processor
Serial Ports
SubComponent Software
System Cache
System Contact Information
System Enclosure
System Hardware Security
System Memory Settings
System Power Controls
System Resource DMA Info
System Slot
Temperature Probe
Video
Video BIOS
Video Output Device
Voltage Probe

For more information on DMI, see the DMTF Web site.

Viewing Inventory Information of Managed Workstations by Querying the Database

Using ConsoleOne, you can query the Inventory database to display the hardware and software components of managed workstations that you want to view. The Inventory Query window displays the information satisfying the criteria you specify.

The Inventory database stores inventory data (hardware, memory, and environmental information) for each managed workstation. Querying the Inventory database helps to create groups of similar devices and to focus your reports on specific types of machines. For example, you can query the database to find machines that have an i486D processor and a VGA card.

NOTE: If you are generating inventory reports from an Inventory database that has inventory information of more than 2,000 workstations, we recommend that you use the Data Export tool for better performance. The Data Export tool generates the inventory information in to a comma separated value (.CSV) file. Use this .CSV file along with any standard reporting tool such as Seagate* Crystal Reports.

To query the Inventory database for inventory information:

In ConsoleOne, click a container.

Click Tools > Configure DB.

For more information, see Configuring the Inventory Database .

Click Tools > Inventory Query.

Specify the criteria for query:
Find In: Choose a site name from the list. The query locates all workstations within the specified site satisfying the query expression.
Search Entire Database: Check this option to include all database sites while querying. The query locates all workstations in all sites satisfying the query expression.
Find Type: Select Quick or Advanced. Click Quick to specify a simple query. When you choose a Quick query, you specify one attribute, relational operators, and the value of the attribute. Choose Advanced query to specify many attributes. Combine multiple query groups in which each group defines a set of query criteria. For example, use the Advanced query to run a query to discover all devices in the database with 486 processors and use query connectors, and add another query to discover which of these workstations have a VGA color video adapter.
Attributes: Select the component attributes. Attributes that you can specify to query the managed workstations are as follows:
- Software (Name, Vendor, Version)
- Operating System (InstallDate, Name, Version, Code Page)
- Scanner Information (Version, LastScanDate, NumberofFilesScanned)
- NetWare Client details
- Hardware Information (mouse, keyboard, video BIOS, display adapter, BIOS, processor, memory (virtual, physical), disk, floppy drives, hard disk, CD-ROM drive, backup disk drives, ports (serial ports, parallel port), bus, modem, sound card, battery, power supply, cache)
- Network (IP address, IPX address, MAC address, DNS)
- System (Motherboard, IRQ, Slot, DMA)
Operator: Form query groups that will be combined with the previous query group by using the relational operator specified between the query groups.
Value: Description values are the possible values of an inventory component. For example, 6.0 is a possible value for the DOS-Version attribute. Description values are not case-sensitive. Use the wildcard character % to substitute any number of characters, or the ? character to substitute one character in the Value field.

The list of description values displayed for an Inventory component is taken from the Inventory database corresponding to the component.
Save and Load the Existing Query Files: Save the queries in a file and load the query file as required.

Click Find.

This will query based on the query criteria you specify and display the workstations that match the query in the Query Results window.

In the Query Results window, double-click the workstation to view the inventory information of the workstation.

Viewing the Minimal Inventory Information from an NDS Object

The scanners store minimal scan data as an eDirectory Workstation object. You can view this minimal information from ConsoleOne. The Minimal Information page lists the inventory information of the scanned managed workstations.

For more information about the listed items in this page, see Mapping Between Minimal Information Attributes and Attributes in the Inventory Database .

To view the inventory information stored in eDirectory:

Right-click a managed workstation that has been successfully scanned > click Properties > click the ZENworks Inventory tab > click Minimal Information.

If you click More Workstation Information in this page, the Workstation Inventory window will be displayed.

Mapping Between Minimal Information Attributes and Attributes in the Inventory Database

The following table shows the mapping between minimal information attributes and attributes in the Inventory database:

Minimal Information	Inventory Database
Asset Tag	Scanned Inventory - Asset Tag
BIOS Type	Hardware - BIOS - Type
Computer Model	Scanned Inventory.Computer Model
Computer Type	Scanned Inventory.Computer Type
Disk Information	Hardware - Disk - Hard Disk - Drive Letter
IP Address	Network - IP Address
IPX Address	Network - IPX Address
Last Scan Date	Date and time when the workstation was scanned
MAC Address	Network - MAC Address
Memory Size	Hardware - Memory - Total Extended Memory
Model Number	Scanned Inventory.Model Number
NIC Type	Hardware - Network Adapter Driver - Description
Novell Client	Novell Client version
OS Type	Software - Operating Systems - OS - Name
OS.Version	Software - Operating Systems - OS - Version
Processor	Hardware - Processor
Serial Number	Workstation Serial Number
Subnet Mask	Network - Subnet Mask
Video Type	Hardware - Display - Type

Running Inventory Reports

You can run reports to gather inventory information from the Inventory database.

The inventory information is taken from the Inventory database you configure. For more information, see Configuring the Inventory Database .

Once you have configured the database, you access the hardware and software reports through the Tools menu from ConsoleOne. You can select from a predefined set of report forms to generate a report. The inventory report is displayed in the viewer window.

You can print or export the report as desired. Remember that any reports you generate will be empty if you haven't configured ZfD to start populating the Inventory database with the data you want.

Before running the inventory reports, you must configure the inventory database. See Configuring the Inventory Database . The inventory reports always use the Inventory database you configured as the data source for your reports unless you change it later as described in Configuring the Inventory Database .

To generate the inventory report:

In ConsoleOne, click a server object.

Click Tools > Inventory Reports.

Click the report you want to generate.

The description for the report is displayed on the right side of the screen.

See the table with listing of simple Inventory lists and listing of the comprehensive inventory reports.

Specify the selection criteria.

For example, if you want to view the inventory information of all database sites, select the report type you want and specify % as the Database Site Name. The report will display the inventory information of any database sites within the configured Inventory database. You can also specify the database site that you want.

Depending on the type of report you want, you can filter the information. For example, to view all workstations of a particular database site with the Windows NT operating system, you select the Workstation Operating System Listing and specify the selection criteria Operating System Type as Windows NT, Operating System Version as 3.0, and the database site.

See the table with selection criteria for the Inventory Reports.

Click Run Selected Report.

A status box appears displaying the progress of the report generation. When the report is generated, it appears in the viewer. Use the buttons on the toolbar to page through, print, or export the report.

The following table lists the selection criteria for the inventory reports.

Report Name	Selection Criteria
Workstation Scan Time Listing	Database Site Name
Workstation Operating System Listing	Operating System Type, Operating System Version, Database Site Name
Workstation BIOS Listing	BIOS Install Date, Database Site Name
Workstation Processor Listing	Processor Family, Database Site Name
Workstation Processor Speed Listing	Lower Bound of Processor (in MHz), Upper Bound of Processor (in MHz), Database Site Name NOTE: Ensure that the value for Lower Bound of Processor is less than the value for Upper Bound of Processor.
Workstation Video Adapter Listing	Video Architecture, Database Site Name
Workstation Network Adapter Listing	Network Adapter Name, Database Site Name
Workstation Software Listing	Software Name, Software Version, Database Site Name
Workstation Memory Listing	Lower Bound of Blocks of Memory (in MB), Upper Bound of Blocks of Memory (in MB), Database Site Name NOTE: Ensure that the value for Lower Bound of Blocks of Memory is less than the value for Upper Bound of Blocks of Memory.
Software Summary Listing	Software Name, Software Version, Database Site Name
General Workstation Inventory Report	DN of the workstation, Database Site Name
Asset Management Report	DN of the workstation, Database Site Name
Hardware Inventory Report	DN of the workstation, Database Site Name
Networking Information Report	DN of the workstation, Database Site Name
Software Inventory Report	DN of the workstation, Database Site Name
Software Inventory Report for the Entire Site	Database Site Name

If the Reporting dialog box allows wildcards, you can use an asterisk (*) and question mark (?), or their SQL equivalents, percent (%) and underscore (_). The wildcard characters can be used for character data only.

The following table lists examples of wildcards.

Example	Specifies to Include
%	All items
wNT%	All items starting with "wNT"
wNT_cpq	All items starting with "wNT" followed by any character and "cpq"
wNTcpq.xcorp	The single named item, in this case a workstation

You can generate the types of reports described below, assuming you have already configured ZfD to start populating the inventory database with the data you want. The following table lists the Simple Inventory lists that provide information on individual aspects of workstation inventory, such as operating system.

Report Name	Information Provided
Workstation Scan Time Listing	Date and time of the last inventory scan on each workstation
Workstation Operating System Listing	List of all the workstations with an OS type, an OS version, and the total number of such workstations
Workstation BIOS Listing	List of all the workstations with a BIOS release date, and the total number of such workstations
Workstation Processor Family Listing	List of all the workstations with a processor family (such as Pentium Pro), and the total number of such workstations
Workstation Processor Speed Listing	List of all the workstations within a range of processor speed (such as 200-400 MHz), and the total number of such workstations
Workstation Video Adapter Listing	List of all the workstations with a video adapter (such as MGA 2064W), and the total number of such workstations
Workstation Network Adapter Listing	List of all the workstations with a network adapter (such as 3Com* Fast EtherLink*) and the total number of such workstations
Workstation Software Listing	List of all the workstations with a software name, version, and the total number of such workstations
Workstation Memory Listing	List of all the workstations within a range of memory, and the total number of such workstations
Software Summary Listing	Lists the total number of workstations with a particular software and version

The following table lists the Comprehensive Inventory Reports that combine several aspects of workstation inventory into each report, such as memory, hard disk, and processor.

Report Name	Information Provided
General Workstation Inventory Report	BIOS, computer description, OS description, display details, NIC, physical disk drive, IP address, and MAC address for each workstation
Asset Management Report	BIOS, computer description, processor, and OS description for each workstation
Hardware Inventory Report	Memory, processor, display details, physical disk drive, and modem for each workstation
Networking Information Report	OS Description, MAC address, NIC, and IP description for each workstation
Software Inventory Report	Software with product name, version, and vendor for each workstation
Software Inventory Report for the Entire Site	All softwares with product name, version, and vendor for the entire database site

To print a report:

Generate and view the report.

On the toolbar, click the printer icon.

In the Print dialog box, select the print options you want > click OK.

In the next Print dialog box, click OK to print in the default orientation mode.

To change the mode, click Properties > click Orientation > select the mode (Landscape/Portrait) > click OK twice.

The Inventory Lists are designed to be printed in portrait mode; all the other reports are designed to be printed in landscape mode.

To export an inventory report to a file:

Generate and view the report.

On the toolbar, click the Export Report icon.

In the dialog box, specify the location and file format > click OK.