After installing the Remote Management Agent, the performance driver conflicts with the video driver installed on the managed workstation.

Explanation:  The performance drivers ensure that utilization is low when the Remote Management Agent is running on Windows* 95/98 and Windows NT*/2000 workstations. But certain video drivers can be incompatible with the performance enhancement driver and may cause Windows to crash.

Action:  Rename the following files to disable the performance enhancement drivers:

• On Windows 95/98, rename HOOK32.DLL, located in the Operating_System_Driver \NOVELL\ZENRC directory.
• On Windows NT/2000, rename DRISHTI.DLL, located in the Operating_System_Driver \WINNT\SYSTEM32 directory.

This avoids loading the performance enhancement driver on reboot.

NOTE:  Remote Management installation detects some of the video drivers that were found to have conflicts during testing and skips installing them.

Action:  Ensure that the performance enhancement driver has been installed on the managed workstation.

1. Right-click the Remote Management icon from the taskbar.

2. Click Information > the General tab.

   The Optimization option will be enabled if the driver is installed.