The ZENworks Agent utilizes various modules to perform functions on a device. These modules are referred to as the ZENworks Agent features. Each ZENworks product has specific features associated with it, as shown in the following table. The ZENworks products are listed in the left column; the other columns represent the ZENworks Agent features.
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Asset Management |
Bundle Management |
Endpoint Security |
Full Disk Encryption |
Image Management |
Patch Management |
Policy Management |
Remote Management |
User Management |
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ZENworks Asset Management |
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ZENworks Configuration Management |
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ZENworks Endpoint Security Management |
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ZENworks Full Disk Encryption |
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ZENworks Patch Management |
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By default, when you activate a ZENworks product, all of its ZENworks Agent features are installed and enabled. The one exception is ZENworks Asset Management, which does not automatically enable the User Management feature.
The User Management feature is only supported on Windows managed devices across all the ZENworks products.
If you do not want a feature installed or enabled on a device, you can uninstall it or disable it at the Management Zone, device folder, or individual device.
For example, if you are using ZENworks Configuration Management and do not want to use Remote Management with any devices, you can disable it at the Management Zone. Or, if you have ZENworks Configuration Management and ZENworks Asset Management, but do not want to use Asset Management on all devices, you can enable the Asset Management feature at the Management Zone and then disable (or uninstall) it on device folders or individual devices.
To customize the ZENworks Agent features, either before or after the agent is deployed, see the following sections:
During initial deployment, the ZENworks Agent installs and enables the features selected at the Management Zone level. After the agent registers, it then uses the settings defined at the device folder or device level (if they are different than the zone settings).
NOTE:Customizing ZENworks Agent features is not applicable to Macintosh devices.
The following steps explain how to customize settings at the Management Zone level. For information about customizing settings on a device folder or individual device, see Customizing the Agent Features
in the ZENworks Discovery, Deployment, and Retirement Reference.
In ZENworks Control Center, click the Configuration tab.
In the Management Zone Settings panel, click Device Management > ZENworks Agent.
In the Agent Features panel:
If you do not want to install a feature, deselect Installed next to a feature. The selected feature is not installed on the device. If you choose to deselect all the features, then only the core agent is installed.
If you want to install but disable a feature, select Installed and Disabled next to a feature. The feature is installed on the device, but it is nonfunctional.
The installation of Bundle Management, Remote Management, or User Management features requires a reboot of the device. The installation of Image Management feature requires a reboot only on Windows 2008 and Windows Vista. You are prompted to reboot the device based on the selected reboot option.
To save the changes, click OK.
You can deploy the ZENworks Agent to devices that have the ZENworks Desktop Agent installed.
The ZENworks Agent and the ZENworks Desktop Agent can coexist on the same device to support the use of ZENworks Asset Management with ZENworks Desktop Management. In this case, when you deploy the ZENworks Agent to a device that has the ZENworks Desktop Agent installed, you should only use the ZENworks Agent features that are not associated with ZENworks Configuration Management; do not use the Bundle Management, Image Management, Policy Management, Remote Management, or User Management features. If you select any of these features, the ZENworks Desktop Agent is uninstalled before the ZENworks Agent is installed.
For more information on the coexistence of the ZENworks Agent and ZENworks Desktop Agent, see ZENworks Agent Deployment
in the ZENworks Discovery, Deployment, and Retirement Reference.