If you installed the Primary Server software on a virtual machine running on VMware ESX, complete the following tasks:
For optimal performance, set the reserved memory size to the size of the guest operating system memory. For more information, see TID 7005382 in Novell Support Knowledgebase.
For optimal performance of large dataset handling, you should enable Java large page support:
At the server’s command prompt, run the following command to launch the ZENworks Server Properties dialog box:
ZENworksAdminMgmtw
In the Java tab, add the following option to the Java Options box:
-XX:+UseLargePages
Ensure that you add the option on its own line.
Restart the Primary Server:
Click Start > Settings > Control Panel > Administrative Tools > Services.
Select Micro Focus ZENworks Administration Management, then click Restart in the left pane.
NOTE:If the ZENworks Administration Management service fails to start, there is a compatibility problem with the newly added option, or the syntax is incorrect.
The log file is available in the following location which includes all the error information:
%ZENSERVER_HOME%\logs\admin-mgmt\catalina.out