In order to ensure that your ZENworks implementation is sound, efficient and robust, you need to ensure that you have properly designed it for the needs discovered in your pre-design work. You must also have a good understanding of the decisions that need to be made and the factors that need to be considered when making those decisions.
The following sections deal with decisions and activities that must be managed by a system architect, or someone with the abilities to make critical decisions for the design and implementation of the ZENworks system across the organization.