5.2 Viewing the Policy’s Summary

The Summary page of a policy displays the following panels:

5.2.1 General

The General panel provides a summary of the policy’s general settings. Click the headings below for descriptions of the settings.

Policy Type

Displays the type of policy.

Size

Click Compute to display the size of the content associated with the policy.

Version

Displays the policy’s version number.

Enabled

Displays whether or not the policy can be deployed to managed devices and copied to content servers.If a policy is enabled, it can be deployed to managed devices and copied to content servers.

If you disable a policy that has already been deployed to some managed devices and content servers, the policy is removed from those devices and content servers. Also, it cannot be deployed to new devices and content servers.

Number of Errors Not Acknowledged

An error is anything that causes the deployment or installation of the policy to fail. The number displayed indicates the number of unacknowledged errors, which are any errors that you have not specifically marked as acknowledged. Unacknowledged errors are displayed in the Message Log section.

Number of Warnings Not Acknowledged

A warning is anything that does not cause the deployment or installation of the policy to fail, but indicates minor problems with the policy. The number displayed indicates the number of unacknowledged warnings, which are any warnings that you have not specifically marked as acknowledged. Unacknowledged warnings are displayed in the Message Log section.

GUID

Lists the policy’s GUID (global unique identifier), a randomly generated string that provides a unique identifier for the policy. You cannot edit the GUID.

Administrator Notes

Displays the policy’s description, if one was provided when the policy was created. The description appears in ZCC and the ZENworks Agent (on managed devices). Click Edit to change the description.

5.2.2 Policy Status

The Policy Status panel displays a summary of the policy’s assignment and enforcement status. The User row displays the status of the policy through assignment to users; the Device row displays the status of the policy through assignment to devices. A policy can be directly assigned or assigned through membership in a folder or group. You can click an underlined link in any column to view the status of the individual users and devices to which the policy is assigned, retry a failed policy, or export the data to a CSV file.

A policy’s status is calculated using the status of many events. The numbers in the various columns represent an overall view of the policy’s status.

NOTE:The Policy Status panel on the policy’s sandbox or the older versions page does not display the status. However, the Policy Status panel on the policy’s published version page displays the status of the policy’s published version, sandbox, and the older versions.

The policy status information is separated into the following groups, which are independent of each other. For example, it is possible for an installation to be successful, but the launch to be unsuccessful.

Assignment Status

The following status information is available:

Targeted: Displays the number of users and devices on which the policy is enforced.

Devices Effective: Displays the number of devices on which the policy is effective through a user or device assignment. A policy is effective for a device if the device meets the system requirements of the policy. The number of users or devices in the Devices Effective column might be less than the number in the Targeted column because the policy might be enforced on a device that does not meet the policy’s system requirements. For example, you might have a Windows policy enforced on a Linux device, but the policy is not effective for that device.

Devices Not Effective: Displays the number of devices on which the policy is not effective through a user or device assignment. If a policy is not effective for the device, it means that the device does not meet the policy’s system requirements.

Pending: The pending status for the device displays the number of devices on which the policy is not yet enforced, such as devices that are switched off. Click the underlined link to display the list of such devices.

Enforcement Status

The following status information is available:

Devices Pending: Displays the number of devices on which the policy is pending. A policy’s status is pending if the policy has met the device’s system requirements, but the policy has not been enforced on the device.

Devices Succeeded: Displays the number of devices on which the policy was successfully enforced.

Devices Failed: Displays the number of devices on which the policy’s enforcement failed.

5.2.3 Message Log

The Message Log panel displays all unacknowledged messages generated for the object. An unacknowledged message is one that you have not yet reviewed and marked as acknowledged.

Status: Displays an icon indicating the type of message: critical, warning, and normal.
Message: Displays a brief description of the event that occurred.
Date: Displays the date and time the event occurred.

NOTE:The Message Log panel on the policy’s sandbox or the older versions page does not display any messages. However, the Message Log panel on the policy’s published version page displays the messages of the policy’s published version, sandbox, and the older versions.

A message remains in the Message Log list until you acknowledge it. You can acknowledge individual messages, acknowledge all messages at one time, or view more information about both acknowledged and unacknowledged messages. The following table explains how to do these tasks:

Task	Steps	Additional Details
Acknowledge a message	Click the message to display the Message Detail Information dialog box. Click Acknowledge.	If you decide that you do not want to acknowledge the message, click Finished to dismiss the dialog box. This causes the message to remain in the Message Log list.
Acknowledge all messages	In the Tasks list located in the left navigation pane, click Acknowledge All Messages.
View all acknowledged or unacknowledged messages	Click the Advanced button to display the Edit Message Log page.	In addition to viewing all acknowledged and unacknowledged messages, you can also view only those messages with a specific status or date, view more details about messages, and acknowledge messages. Click the Help button on the Edit Message Log page for specific information about performing tasks on that page.
Delete a message	Click the message to display the Message Detail Log dialog box. Click Delete.	Deleting a message completely removes the message from your ZENworks system.