You can remotely connect and control your Macintosh managed device over a network or over the Internet.The Virtual Network Computing server is built into the Mac OS X managed device (10.5 or later). A VNC server allows you to control your Macintosh managed device from another computer.
Open System Preferences.
Select Sharing Preferences.
Select the Remote Management check box if you are using the Apple Remote Desktop (ARD), else select Screen Sharing.
Click Computer Settings.
Select the VNC Viewers may control screen with password check box, then set the password. You need this password to connect from the remote computer.
Click OK to save your settings.
NOTE:You might not be able to connect to the active user session through a remote control session on a Mac OS X 10.7 managed device. For more information, see Unable to connect to the active user session when you launch a remote control session on a Mac OS X Lion 10.7 managed device.
The remote session is initiated by the administrator on the management console. The management console is typically placed within an enterprise network and the managed device can be either inside or outside the enterprise network.
To initiate a Remote Management session on a Macintosh device:
In the ZENworks Control Center, click the Devices tab.
Click Workstations and select the device you want to remotely manage.
Click Action, then select the Remote Management operation you want to perform.
or
In Device Tasks in the left pane, select Remote Control.
In the Remote Management dialog box, select Remote Control > Remote View.
Choose the relevant options in the dialog box.The following are the various options available:
Device: Specify the host name or the IP address of the device you want to remotely manage.
Operation: Select the type of the remote operation you want to perform on the managed device.
Authentication: Select the type of the remote operation you want to perform on the managed device.
Port: Specify the port number on which the Remote Management service is listening. By default, the port number is 5900.
Enable Logging: Logs session and debug information in the novell-zenworks-vncviewer.txt file. The system saves the file in the install location of the ZCC Helper.
Route Through Proxy: Enables the remote management operation of the managed device to be routed through a remote management proxy. If the managed device is on a private network or is on the other side of a firewall or router that is using NAT (Network Address Translation), the remote management operation of the device can be routed through a remote management proxy.
Indicate your preferences in the following fields:
Proxy: Specify the DNS name or the IP address of the remote management proxy. By default, the proxy configured in the Proxy Settings panel to perform the remote operation on the device is populated in this field. You can specify a different proxy.
Proxy Port: Specify the port number on which the remote management proxy is listening. By default, the port is 5750.
NOTE:The Remote Management Audit displays the IP Address of the device that is running the Remote Management proxy and not the IP address of the management console.
Click OK.