There are various quick tasks that you can perform on devices. Not all tasks are available for all objects (device, device group, device folder); unavailable tasks are dimmed in the ZENworks Control Center.
After the quick task is invoked, you are prompted to specify the Primary Server to send the quick task notification and to specify the quick task notification and expiry options. The status of the quick task is also displayed. For more information on initiating the quick task options and viewing the quick task status, see Section 10.2, Initiating a Quick Task.
NOTE:The quick task options are not available for the Wake Up and Intel AMT Power Management quick task types.
The following list provides descriptions of the Quick Tasks you can perform:
Refresh Device: Updates all information, such as configuration settings and registration on the selected devices. In ZENworks Configuration, it also updates the bundles and policies.
NOTE:A Refresh Device quick task cannot be created for a device when another Refresh Device quick task is already active on the device. A Refresh Device quick task that is created for a group of devices is not assigned to the devices within the group that already have a Refresh Device quick task active on them.
Refresh Policies: Updates policy information on the selected devices. This quick task is applicable for ZENworks Endpoint Security Management and ZENworks Configuration Management.
Clear ZESM User Defined Password: Clears the user-defined secondary decryption password and the user-defined encryption/decryption password for removable storage devices. This quick task is applicable only for ZENworks Endpoint Security Management.
Clear ZESM Local Client Self Defense Settings: Resets the Endpoint Security Agent to use the Client Self Defense settings contained within the device’s effective Security Settings policy. This overrides any local changes made to the settings. This quick task is applicable only for ZENworks Endpoint Security Management.
Clear ZESM Local Firewall Registration Settings: Resets the Endpoint Security Agent to use the firewall registration settings contained within the device’s effective Firewall policy. This overrides any local changes made to the settings. This quick task is applicable only for ZENworks Endpoint Security Management.
FDE - Decommission Full Disk Encryption: Prevents access to a device’s encrypted data by decommissioning the device disk. You can temporarily decommission the drive, in which case encrypted data is recoverable with a HelpDesk file or Emergency Recovery Disk, or you can permanently decommission the disk by erasing it. This quick task is applicable only for ZENworks Full Disk Encryption.
FDE - Enable Additive User Capturing: Enables one-time user capturing. After the device receives this task, the user capture occurs at the next reboot. Whichever user logs in at that reboot is added to the PBA. To avoid possible security breaches and ensure the correct user capture, coordinate with the intended user when initiating this task. This quick task is applicable only for ZENworks Full Disk Encryption.
FDE - Force Device to Send ERI File to Server: Instructs the device to send its Emergency Recovery Information (ERI) file to the ZENworks Server. This file is required to recover any temporarily decommissioned disk. This quick task is applicable only for ZENworks Full Disk Encryption.
FDE - Update PBA Password Settings: Updates an existing user’s PBA password or adds a new user (and password) to the PBA. This quick task is applicable only for ZENworks Full Disk Encryption.
Inventory Scan: Initiates an inventory scan on the selected devices. Inventory scan collects inventory data such as updated list of discovered product and latest usage data. The latest inventory data will be uploaded as per the upload schedule set by the administrator.
For each device, the inventory scan uses the Scan Now settings defined for the device (device view > Settings tab > Inventory) to determine what information the scan collects.
Inventory Wizard: Sends the inventory data collection form to the selected devices. For each device, the Inventory Collection Wizard uses the data collection form defined for the device (device view > Settings tab > Inventory).
Retrieve Logs Collects either full logs (zeninfo) or specific logs on the selected ZENworks Managed devices. For more information, see Retrieving Logs.
Install Bundle: Installs one or more bundles on the selected devices. This quick task is applicable only for ZENworks Configuration Management.
Launch Bundle: Launches one or more bundles on the selected devices. This quick task is applicable only for ZENworks Configuration Management.
NOTE:If a bundle is installed or launched with a quick task, or with the Now device assignment distribution schedule (which also triggers a quick task for the assigned devices), the bundle actions defined to run as a logged-in user are performed in the system space.
The related quick task triggers a bundle execution and a device refresh at approximately the same time. Because the user session is still busy refreshing, it does not update the list of assigned bundles, and the ZENworks agent falls back to process the bundles in the device session. After a subsequent refresh, the bundle actions defined to run as a logged-in user are executed correctly.
Uninstall Bundle: Uninstalls one or more bundles on the selected devices. This quick task is applicable only for ZENworks Configuration Management.
Wake Up: Uses Wake on LAN (WOL) technology to start a device that is shut down. The device must support WOL.
Intel AMT Power Management: Allows you to change the power state of a device.
Reboot/Shutdown Devices: Depending on your choice, shuts down or reboots the selected devices. You can include a warning message to be displayed on the devices. You can also specify a delay period for the reboot or shutdown.
Launch Application: Launches an executable on the selected devices. The executable must be available to the devices either locally or in an accessible network location.
Run Script: Runs a script on the selected devices. You can run a script that resides on the devices, on your local drive, or on a drive that you intend to create. The script engine must be available to the devices either locally or in an accessible network location.
Launch Java Application: Runs a Java application on the selected devices.
Reset Agent: Triggers a reset action on the Agent device. This quick task will stop the agent service, delete the cache, and then restart the agent service.
Verify Last Update: Runs the last successful update on the selected device. Your device might reboot as a result of this action.
NOTE:The Reset Agent and Verify Last Update quick tasks are applicable only to Windows devices. These quick tasks cannot be applied on device groups or folders.
Retire Device Now: Immediately retires the selected device from your ZENworks system. To retire a device at its next refresh, use the Retire Device action. Retiring a device is different from deleting a device. When you retire a device, its GUID is retained (as opposed to when you delete a device, which also deletes its GUID). As a result, all inventory information is retained and is assessable. In ZENworks Configuration Management, all policy and bundle assignments are also removed. If you unretire the device in the future, its assignments are restored.
Unretire Device Now: Immediately reactivates the selected device. In ZENworks Configuration Management, it reapplies all policy and bundle assignments that the device previously had. To unretire a device at its next refresh, use the Unretire Device action.
Device Wipe: You can remotely wipe 1709 and later versions of Windows 10 devices using this quick task. This action resets the device operating system to its factory settings and removes all non-OS files and applications from the device. You can multi-select devices, but devices with non-supported operating systems will be ignored.
Lock Device: Applicable for mobile devices only. You can remotely lock a lost or a stolen device from ZENworks Control Center by using the Lock Device quick task. If passcode restriction is already enabled on the device, then the user can unlock the device by only entering the set passcode.This quick task is applicable for Android and iOS devices that are enrolled as fully managed devices in the management zone.
Unlock Device: Applicable for mobile devices only. The Unlock Device quick task removes the passcode restriction on an iOS device. For an Android device, the passcode restriction is not removed. However, on Android devices a new passcode can be set that should be compliant with the existing Mobile Security policy assigned to the Android device, if any. This task can be performed on only a single device at any given point in time. This quick task is applicable for Android and iOS devices that are enrolled as fully managed devices in the management zone.
Unenroll Device: Applicable for mobile devices only. Unenrolls the device so that it is no longer managed. You can delete the device from the zone or retire it (remains in the zone but is inactive). You can also choose to fully wipe the device by resetting it to factory settings, or to selectively wipe the device by removing only corporate data and email.
Unenroll MDM Device Now: Applicable for devices enrolled via Windows MDM and Mac MDM. If the device is enrolled only via Mac MDM, the device will get deleted from the zone. If the device is enrolled via Mac MDM and ZENAgent, only MDM is unenrolled and the ZENAgent will have no impact. Once the MDM mode is unenrolled from the device the Quick Task status will be marked as Done.
Send Message: Applicable for mobile devices only. Sends a text message to the device. The message can contain a subject and body (140 character limit). This quick task is applicable for Android devices only. If this quick task notification is initiated for any device other than an Android device, then the status of the quick task is displayed as ignored.