To back up the ZENworks Reporting 7.2 or 7.8.x data:
Log into ZENworks Reporting Appliance admin console.
Under ZENworks Reporting Appliance click ZENworks Reporting Backup (https://<FQDN>:9443 or https://<ipaddress>:9443).
ZENworks Reporting backup is stored in the /vastorage/backup folder in the file system.
Note the location of the second hard disk and then copy the hard disk to an accessible location.
For example, if you are using VMware ESX, right-click on the machine, Edit settings, note down where the hard disk is located. Go to the location and copy the hard disk file. The file format will be in <machinename>.vmdk
It is recommended to back up the /vastorage/backup directory to another location on the 7.2 or 7.8.x appliance.
Power off the older ZENworks Reporting Appliance and take a snapshot.
Continue with the next tasks specified in Migrating to the ZENworks Reporting 8.1.x Appliance.
IMPORTANT:If you make any changes in the ZENworks Reporting server after backing up, then ensure that you back up ZENworks Reporting before initiating the migration.