Ensure that you perform the following in ZENworks Reporting 7.8.x before migrating to ZENworks Reporting 8.1.x:
Download the ZRS_811_Prerequisite.zip file from the following location:
https://sld.microfocus.com/mysoftware/download/downloadCenter
In ZENworks Reporting Appliance, click Terminal & File Explorer and run the following command:
mkdir /tmp/ZRS_811_Prerequisite
This command create a /tmp/ZRS_811_Prerequisite directory.
Copy the ZRS_811_Prerequisite.zip file into the /tmp.
Extract the contents of the file by running the following command:
unzip /tmp/ZRS_811_Prerequisite.zip -d /tmp/ZRS_811_Prerequisite
Run the following command to provide the Execute permissions:
chmod -R +x /tmp/ZRS_811_Prerequisite
Run the following command to change the directory:
cd /tmp/ZRS_811_Prerequisite
Run the following command to apply the patch:
./patch_zrs_78.sh
Restart Jetty and the datamodel services by running the following commands:
rcvabase-jetty restart
rcvabase-datamodel restart
Continue with the next tasks specified in Backing up the ZENworks Reporting 7.2 or 7.8.x Data.