6.2 Terminal and File Explorer

This tile launches an integrated view for File System Explorer and Terminal.

6.2.1 Terminal

SSH service needs to be running for terminal to work. SSH service is started by default. If the SSH service is not running, perform the following steps:

  1. On the Service Desk Appliance home page, in the Appliance Configuration, click the System Services icon.

  2. Select the SSH service on the System Services page.

  3. Click Action, then click Start.

    Set the SSH service to Automatic, if you want to restart the SSH service automatically after you reboot the device.

  4. On the Service Desk Appliance home page, in the Service Desk section, click Terminal & File Explorer.

A new browser window launches two frames that display a File Explorer (for performing file operations) and a Terminal. Whenever you close the Terminal browser or tab, then a confirmation message is displayed.

If you log in as sdadmin or root user, you can open a terminal session.

You can perform file operations by using an embedded File Explorer that enables you to transfer content between the local and the remote file systems. You can also open new terminals rooted at any folder in the remote file system.

You can launch more than one terminal by clicking New Terminal. By default, a maximum of five terminals can be launched.

To configure with any other value than the default value of the terminal:

  1. Go to /etc/opt/novell/base

  2. Open the terminal_config.properties file.

  3. Change the maxTerminalsPerBrowser value with the required value, then save the file.

To select a theme (foreground and background color) for the terminals:

  1. Click the Settings icon, then select the required terminal theme.

To create a theme:

  1. Go to /etc/opt/novell/base

  2. Open the terminal-themes.xml file.

  3. Add your own theme, then save the file. For example:

    <theme>
        <name>example</name>
    <background-color>#000000</background-color>
        <foreground-color>yellow</foreground-color>
</theme>

6.2.2 File Explorer

  1. On the Service Desk Appliance home page, in the Service Desk section, click Terminal & File Explorer.

A new browser window launches two frames that display a File Explorer (for performing file operations) and a Terminal (SSH).

This enables you to perform operations on files and folders.

  • The file operations are based on user privileges (POSIX file permissions).

  • If you log in as sdadmin, all file operations are executed as sdadmin user.

  • If you log in as root, all file operations are executed as root user.

  • In the tabular view, a context menu is available with these options: Open Terminal, Refresh, Upload, Delete, and Rename.

  • The Tree View for Appliance file system displays the Appliance file system as a tree. Only folders are displayed in the tree view. The following options are available Open Terminal, Refresh, Cut, Copy, Paste, Delete, Rename, New Folder, Download, and Upload.

  • File explorer enables you to explore the Appliance’s (SLES -Unix) file system, breadcrumb navigation, upload, download, refresh, rename, create, delete, or, CCP operations (cut, copy, and paste).

Below the file path, a toolbar is displayed and you can perform the following:

Icon

Name

Description

Terminal Settings

To change the terminal theme display settings.

Select Path

To select file path that is displayed on the breadcrumb.

Settings

To configure show or hide files.

/

Breadcrumb

Displays the path for selected file or folder.

Parent Directory

Display the contents of the parent folder in the tabular view.

Download

To download files and folders under a specified folder.

Upload

Supports multiple file upload; folder upload is not supported.

New folder

Creates a folder in the current folder.

New file

Creates a new file in the current folder.

Refresh

Updates the tabular view with the latest contents from the Appliance.

Delete

Enables you to delete multiple files and folders under a specified folder.