2.3 Installing ZENworks Reporting Server

  1. Start the ZENworks Reporting Server installation program by using one of the following methods:

    • Graphical User Interface (GUI) Installation
      1. On the installation server, insert the Novell ZENworks Reporting Server DVD for Windows.

        On a Windows device, the installation begins automatically after inserting the DVD. You can also select the language from the installation page that appears. If the installation does not begin automatically, run setup.exe from the root after inserting the DVD.

        On a Linux device, mount the DVD, then run sh /media/cdrom/setup.sh.

    • Command Line Installation (Linux only)
      1. On the installation server, insert the Novell ZENworks Reporting ServerDVD for Linux.

      2. Mount the DVD.

      3. To start a command line installation to a directory where all (including “others”) have read and execute access, either mount the DVD or copy the DVD’s files to a temporary location other than the /root directory.

        Ensure that the copied files and their parent directories have read and execute access for all the users (including “others”).

      4. Run the following command:

        /mount_location/setup.sh -e
        
    • Silent Mode Installation
      1. Create a silent install configuration file by using the following command:

        setup.exe/setup.sh -s

      2. Open the silent install configuration file in a text editor.

      3. Search for ADMINISTRATOR_PASSWORD=.

      4. Replace $lax.nl.env.ADMIN_PASSWORD$with the actual password.

        For example, if the password is novell, then the entry will be as follows:

        ADMINISTRATOR_PASSWORD=novell.
        
      5. Save the silent install configuration file and exit the editor.

      6. Run the silent install configuration file by using the following command:

        setup.exe/setup.sh -s -f path_to_the_silent_install file

  2. During installation, refer to the information in Table 2-1, Installation Information for details on the installation data that you need to know.

    If you are using the GUI installation, you can also click the Help button for similar information.

    For the command line method, you can type back and press Enter to return to a previous installation option to make changes.

    In either case, part of completing the installation process is for the database to be updated, which causes high CPU utilization during that process. This can cause the services to start up slowly.

IMPORTANT:You can install ZENworks Reporting Server only through media.You cannot install it by mapping to a network drive.

2.3.1 Installation Information

The information you need is listed in the order of the installation flow.

Table 2-1 Installation Information

Installation Information

Explanation

Pre-installation Details

  • You are prompted to select the language in which to run the ZENworks Reporting Server installer. Select the language and click OK.

  • A brief introduction about the ZENworks Reporting Server is displayed. Click Next.

  • The License Agreement screen is displayed. Click Agree and then click Next.

Prerequisites

  • The installer checks to see if a ZENworks 11SP2 Configuration Management Server is installed on the device.

  • The installer checks to see if an instance of ZENworks Reporting Server exists in the zone. If it exists, the installer prompts to decommission the existing instance of ZENworks Reporting Server.

    For more information, see Section 2.2.2, Performing a Backup of Reports before Decommissioning an Existing Instance of ZENworks Reporting Server.

  • If the required prerequisites are not met, you cannot continue with the installation. The prerequisites that are not met are displayed (GUI) or listed (command line).

Installation Summary

  • The installation time depends on the number of language selected.

IMPORTANT:After you install ZENworks Reporting Server, you cannot change the Certificate Authority (CA) type of the ZENworks Primary Server from Internal CA to External CA or vice-versa.

Pre-installation summary

GUI Installation: To modify any information that you have entered up to this point, click Previous. Click Install to begin the installation.

Click Cancel to exit the installation. No rollback occurs on cancelling the installation.

Command Line Installation: To modify any information that you have entered up to this point, type back and press Enter.

Press Ctrl+C to exit the installation. No rollback occurs on cancelling the installation.

Installation completion

A confirmation is displayed upon successfully completing the installation.

IMPORTANT:Restart the ZENworks Reporting Server machine after you install ZENworks Reporting Server.

2.3.2 Installer Logs

The Installer logs are stored in the following location:

On Windows: %zenworks_home%\logs\

On Linux: /var/opt/novell/log/zenworks/

The log files that ZENworks Reporting Server creates in these locations are:

ZENworks Reporting Server_date time.log.xml

wdeploy-AnalyticalReporting-datetime.logwdeploy-CrystalReports-datetime.logwdeploy-InfoViewApp-datetime.logwdeploy-InfoViewAppActions-datetime.logwdeploy-OpenDocument-2011-datetime.logwdeploy-PlatformServices-datetime.log

2.3.3 ZENworks Reporting Server Paths

After the successful installation of ZENworks Reporting Server, the ZENworks Reporting Server is installed within the ZENworks 11 SP2 install folder:

  • For Windows:

    %ZENWORKS_HOME%\share\boe

  • For Linux:

    $ZENWORKS_HOME%/share/boe

    For more information, see “Installation Information” in the ZENworks 11 SP2 Installation Guide.

2.3.4 ZENworks Reporting Server Version

  • On Linux:

    • The version of the zone when ZENworks Reporting Server was first installed is available in the ZENworksReportingServerVersion.txt file located in the /opt/novell/zenworks/share/boe/version # directory.

    • The version of the currently published reports and universe is available in the ZENworksReportingServiceComponentsVersion.txt file located in the /opt/novell/zenworks/share/boe-publish/version directory.

  • On Windows:

    • The version of the zone when ZENworks Reporting Server was first installed is available in the ZENworksReportingServerVersion.txt file located in the %ZENWORKS_HOME%\share\boe\version # directory.

    • The version of the currently published reports and universe is available in the ZENworksReportingServiceComponentsVersion.txt file located in the %ZENWORKS_HOME%\share\boe-publish\version directory.