If you have managed devices that are unable to authenticate to the IP address or DNS name of a ZENworks Server, such as devices outside the firewall or devices using a proxy server, you can specify additional IP addresses or DNS names for the ZENworks Server that can be used by the devices for access to the server.
The Non-Detectable IP Addresses panel lets you specify the addresses that can be used to access the ZENworks Server when the server’s IP address cannot be found by a device.
In ZENworks Control Center, click Devices in the left pane, select Servers in the Devices panel, select a server object, click the Settings tab, click Infrastructure Management, then select Non-detectable IP Addresses.
Fill in the field:
IP Address: Standard dotted-decimal notation. For example, 192.168.0.1.
Click Add to add the address to the list.
If necessary, use the Move Up and Move Down buttons to reorder the list.
The IP addresses are used in the order listed, from top to bottom.
When you are finished adding addresses, click Apply or OK to save the addresses.
The Additional DNS Names panel lets you specify additional names that can be used to access the ZENworks Server when the server’s DNS name cannot be found by a device.
The DNS names added in this panel are distributed to all managed devices for them to use in connecting to the server.
To add a DNS name:
In ZENworks Control Center, click Devices in the left pane, select Servers in the Devices panel, select a server object, click the Settings tab, click Infrastructure Management, then select Additional DNS Names.
In the List of Server DNS Names field, specify the DNS name for the IP address of the server (such as a proxy server) that the devices can access.
Click Add to add the DNS name to the list.
If necessary, use the Move Up and Move Down buttons to reorder the list.
The DNS names are used in the order listed, from top to bottom.
When you are finished adding addresses, click Apply or OK to save the addresses.