Perform the following tasks:
Before installing ZENworks Reporting, ensure that the minimum requirements are met. For more information, see Section 1.0, System Requirements.
Ensure that the device is connected to the network. So that ZENworks Reporting can communicate with ZENworks, LDAP, and SMTP servers.
ZENworks Reporting cannot be installed on ZENworks Configuration Management appliance.
If you are using ZENworks Reporting to report against ZENworks, then it requires minimum version of ZENworks 11.2.4.
Before installing ZENworks Reporting, open the hosts file located at the following path:
For Linux: /etc/
For Windows: C:\Windows\System32\drivers\etc
The hosts file must have only one local host that is 127.0.0.1. If any other local hosts are available in the hosts file delete that local host, then install.
For information about cleanup the ZENworks Reporting server, see Unable to install ZENworks Reporting.
For more information see TID 7014143 in the Novell Support Knowledgebase.
Ensure that ZENworks Reporting is installed by using local administrator account.