5.7 Inventory Policy Error Messages
Workstation Inventory Policy
Inventory Service object Property
Roll-Up Policy
The Inventory Service Object does not exist in this tree. Choose an existing Inventory Service object
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Severity:
Critical
Explanation:
The ZENworks 7 Desktop Management program creates the Inventory Service object and copies the Inventory server components on the server. The Inventory Service object to be configured should be in the same tree as the policy.
Possible Cause:
The configured Inventory Service object is invalid.
The Inventory Service object does not provide Inventory role
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Severity:
Critical
Explanation:
The ZENworks 7 Desktop Management installation program creates the Inventory Service object and installs the Inventory server components on the server that you specify.
Possible Cause:
The server you selected in the Inventory Service object is not a ZENworks 7 Desktop Management Inventory server.
An error occurred while importing the data from the file
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Severity:
Warning
Possible Cause:
The file is in use or locked by some other application.
Action:
Ensure that the file is not in use by any other application.
An error occurred while exporting the data to the file
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Severity:
Warning
Possible Cause:
An input-output error occurred while writing to the file.
Action:
Delete the file and retry the export operation with a different filename.
Possible Cause:
In the query, the value of the following classes is set to NULL: Patch, Software, Software Group, Include File, and Exclude File. For example, Patch = NULL
Action:
Set the attributes of the following classes to NULL instead of the classes: Patch, Software, Software Group, Include File, and Exclude File. For example, Patch.Name = NULL
Unable to write to Novell eDirectory because the data in the file is corrupt
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Severity:
Warning
Possible Cause:
The data present in the Configuration Editor is not in the correct format.
The directory service provider used by ConsoleOne returned an unknown error. Retry the operation or contact a Novell support provider. An error occurred writing changes to NDS. Some data may not have been written
Source:
ZENworks Desktop Management; Workstation Inventory; Workstation Inventory Policy
Explanation:
The Workstation Inventory policy uses the Case Ignore List attribute to store the information related to custom attributes. It uses the ConsoleOne service provider to write this data into eDirectory.
Possible Cause:
This error occurs if the size of the data exceeds 28 KB.
Action:
Ensure that the data you enter for the custom attributes does not exceed 28 KB. To verify this, export the list of custom attributes that you have entered to a file and ensure that the file size does not exceed 28 KB.
Unable to update the rights for the scandir directory
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Critical
Explanation:
The scan data files in the Scan directory (scandir) are processed by the Workstation Inventory components.
You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page. This error occurs when you modify the location of the scandir directory on a NetWare server, and the rights for the scandir directory cannot be created.
Possible Cause:
The network is down.
Action:
Ensure that the network is up and the network connections are active.
Possible Cause:
There is a problem in eDirectory.
Action:
Log in with administrator rights and specify the directory again.
Unable to change the server name for the Scan Directory path. Scan Directory path will not be modified
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Critical
Explanation:
When you install ZENworks 7 Desktop Management, you specify the volume on the Inventory server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.
The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the scan directory path is as follows:
server_name_\volume_of_the_server\zenworks\scandir
The specified server name in the Scan Directory Path cannot be changed.
Possible Cause:
The specified Inventory server is not a roll-up server.
Unable to update the NDS attributes for the Inventory Service object
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Critical
Explanation:
The inventory settings for the Inventory server are stored in eDirectory. This error occurs if the attributes cannot be written to eDirectory.
Possible Cause:
The network is down.
Action:
Ensure that the network is up and the network connections are active.
Possible Cause:
There might be a problem with eDirectory.
Specified directory path does not exist. Change the path or create the specified directory
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Warning
Explanation:
When you install ZENworks 7 Desktop Management, you specify the volume on the Inventory server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.
The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the Scan Directory Path is as follows:
server_name\volume_of_the_server\zenworks\scandir
Inventory policies are associated to this Inventory Service object. Remove all the associated Inventory policies and retry
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Warning
Explanation:
When you want to change the role of an Inventory Service object, you must perform certain tasks to support the new role of the Inventory server.
If there are inventoried workstations and Inventory policies attached to the Inventory server, you must remove the associated Inventory policies before you change the role of the server.
Action:
Disassociate the Inventory policies.
-
In ConsoleOne, right-click the appropriate policy package.
-
Click , click , then select the appropriate sub-option.
-
Select the policy that you want to disassociate, then click .
-
Deselect the policy.
-
Click , then click .
Specified change of role is not allowed. Choose a valid role
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Warning
Unable to remove the existing shared directory. Log in as an administrator
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Warning
Explanation:
On a Windows Inventory server, the settings for the shared directory (scandir) can be modified only if you log in as an administrator or with administrator rights.
Action:
Log in to the Windows Inventory server as an administrator.
The specified Scan Directory path does not exist. Change the path or create the specified directory
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Critical
Explanation:
When you install ZENworks 7 Desktop Management, you specify the volume on the Inventory server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.
The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the Scan Directory Path is as follows:
server_ name\volume_of_the_server\directory
Insufficient rights. Scan Directory path is not modified
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Critical
Explanation:
On a Windows Inventory server, the setting for the shared directory (scandir) is modified only if you log in as an administrator or with administrator rights.
Action:
Log in to the Windows Inventory server as an administrator.
Unable to read the existing shared directory. Scan Directory path is not modified. Log in as administrator
Source:
ZENworks Desktop Management; Workstation Inventory; Inventory Service Object
Severity:
Warning
Explanation:
On a Windows Inventory server, the setting for the shared directory (scandir) can be modified only if you log in as an administrator or with administrator rights.
Action:
Log in to the Windows Inventory server as an administrator.
Inventory Service object does not exist. Specify an existing Inventory Service object
Source:
ZENworks Desktop Management; Workstation Inventory; Roll-Up Policy
Severity:
Critical
Possible Cause:
The specified DN does not exist.
Explanation:
You must specify the DN of the Inventory server at the next level to move the scan data from the selected Inventory server. The Inventory server that you specify must be one of the following servers: Intermediate Server, Intermediate Server with Database, Intermediate Server with Database and Inventoried Workstations, Intermediate Server with Inventoried Workstations, Root Server, or Root Server with Inventoried Workstations.
Possible Cause:
The selected server in the Roll-Up policy is not one of the specified server types.
Inventory Service object does not provide roll-up data
Source:
ZENworks Desktop Management; Workstation Inventory; Roll-Up Policy
Severity:
Critical
Possible Cause:
The Inventory server is not configured as a roll-up server.
Explanation:
You must specify the DN of the Inventory server at the next level to move the scan data from the selected server. The server that you specify must be one of the following servers: Intermediate Server, Intermediate Server with Database, Intermediate Server with Database and Inventoried Workstations, Intermediate Server with Inventoried Workstations, Root Server, or Root Server with Inventoried Workstations.
Possible Cause:
The selected server in the Roll-Up policy is not one of the specified server types.
Action:
Do the following:
You do not have rights to access this object
Source:
ZENworks Desktop Management; Workstation Inventory; Roll-up Policy
Severity:
Critical
Explanation:
You must specify the DN of the Inventory server at the next level to move the scan data from the selected server. The selected server can exist on a different eDirectory tree.
Possible Cause:
Insufficient rights for reading the attributes of the next-level Inventory Service object.
Action:
Log in as an administrator to the eDirectory tree that contains the next-level Inventory Service object.