Failed to connect to server
Possible Cause:
The Remote Management policy has not been configured for the Windows CE device you want to remotely control or remotely view.
Possible Cause:
The Windows CE device you want remotely control or remotely view does not have a network IP address.
Action:
Ensure that the Windows CE device you want remotely control or remotely view has a network IP address.
Shortcut is not created on the device. Policy status shows error as “The device has already maximum number of shortcuts
Possible Cause:
Some PPC devices limit shortcut creation to the seven files in the Start menu.
Action:
Click > > . Deselect some of the selected shortcuts and enforce the policy.
Unable to configure button <Button X>. The button was not found
Possible Cause:
The button name configured in the policy is not same as the button name that appears on the device. For example, on some devices the button names contain spaces, such as Button 1 and Button 2. However, on other devices button names appear without space, such as Button 1 and Button 2.
Action:
While configuring the policy, make sure the button name in the policy is identical to the button name on the device. The button names on the device are found under Settings on the Button Configuration page.