The ZENworks system generates messages each time a management task is performed. For example, when the ZENworks Agent enforces a policy on a device, it generates an event message. Or, when the ZENworks Server is unable to register a new device, it generates an event message. Depending on the severity level (normal, warning, or critical) of the event and the item type (device, bundle, policy, etc.) for which the event was generated, the event can be displayed in various locations in the ZENworks Control Center.
The following sections provide a brief overview of event monitoring and message logging:
For more information about message logs, see Section IX, Event Monitoring.
The Hot List displays all events that generated an error (critical or warning). An error event remains in the list until you acknowledge it.
To access the Hot List:
In the ZENworks Control Center, click the tab.
Each device, policy, and bundle has an Event Log that displays all of the event messages generated for the item, regardless of severity level (normal, warning, or critical).
The Event Log for a device displays all events that applied to the device. For example, if a bundle or policy is applied to the device, the Event Log displays a message for the event.
The Event Log for a bundle or policy displays all events that applied to the bundle or policy. For example, if a bundle is individually applied to four devices, four messages are displayed in the Event Log, one for each device.
To access an Event Log:
In the ZENworks Control Center, click the tab, tab, or tab, depending on whether you want to view events for a device, bundle, or policy.
Click the desired device, bundle, or policy to display its Summary page.
The Event Log is located near the bottom of the Summary page.
Each ZENworks Server has a System Event Log that displays all of the event messages generated for tasks performed by the server, regardless of the event's severity level (normal, warning, or critical). For example, it displays messages for all bundles that the server has applied to devices that it manages.
To access a System Event Log:
In the ZENworks Control Center, click the tab, then click a ZENworks Server to display its Summary page.
The System Event Log is located near the bottom of the Summary page.
The events that are displayed in the ZENworks Control Center can also be logged to files on disk. The ZENworks Agent can log event messages (the ones that appear in a device's Event Log) to a file on the device's local disk; message logs for all managed devices can also be rolled up to a central log file on the ZENworks Server.
The ZENworks Server can log messages (the ones that appear in the server's System Event Log) to a file on the server's local disk.
For more information about message logs, see Section IX, Event Monitoring.