You can read items you receive in your Mailbox or Calendar. Your Mailbox displays a list of all of the items you have received from other users. Personal appointments, tasks, and reminder notes appear in your Calendar, not in your Mailbox.
You can open and read all types of new items in your Mailbox. However, you might want to read tasks and reminder notes in your Calendar so you can view new messages while looking at your schedule.
Phone and mail messages stay in your Mailbox until you delete them. Appointments, reminder notes, and tasks stay in your Mailbox until you accept, decline, or delete them. When you accept an appointment, reminder note, or task, it is moved to your Calendar.
All Mailbox items are marked with an icon. The icons change depending on whether or not the item has been opened. See Identifying Icons That Appear Next to Items for more information.
All unopened items in your Mailbox are in bold text to help you easily identify which items and documents you have not yet read. This is especially useful for collapsed discussion threads because it saves you the time of expanding each thread to see if there are newly posted items.
If you are using conversation threading, see Reading and Replying Using Conversation Threading.
By default, GroupWise uses the HTML Read view to display items for reading. This Read view enables both HTML-formatted and plain text email to display correctly.
When you read an item in GroupWise, you can select how you want the message to display. You can select whether the message is displayed in text or HTML. If the message is a text message, you can also select the default font and font size.
Click Tools > Options, and then double-click Environment.
Click the Views tab.
Click Use default views for reading.
Select either Plain text or HTML.
If you select Plain text, select the font and the font size in the appropriate fields.
(Optional) Select Force view if you want to force all messages to be displayed in text only.
Click OK.
You can display items for reading in text format or HTML format.
Depending on your default view options, text messages are automatically displayed in text format.
To read a text message:
Double-click the message in the Message list to view the message in a new window.
or
Select the message to view the message in the QuickViewer.
Depending on your default view options, HTML messages are automatically displayed in HTML format.
To read an HTML message:
Double-click the message in the Message list to view the message in a new window.
or
Select the message to view the message in the QuickViewer.
NOTE:For security reasons, images are not displayed by default in HTML messages. To view the images, click GroupWise has prevented images on this page from displaying. Click here to display the images.
When you receive an HTML message from an external address, the images are blocked for security reasons. To display the images in the message, click the message that reads GroupWise has prevented images on this page from displaying. Click here to display images.
To set your default setting for displaying external HTML images:
Click Tools > Options, and then double-click Environment.
Click the Default Actions tab.
Select whether you want to Always show warning, Never show warning, or Check Frequent Contacts.
If you select Check Frequent Contacts, images display from senders in your Frequent Contacts address book, but the warning displays for everyone else.
Click OK.
This information applies to reading an item in an item view or in the QuickViewer. This font change is only in effect while you read the item. If you close the item and re-open it, the font returns to the Windows system default font or the font that the sender composed the item in. The Windows system default font affects every program on your desktop. To change the Windows system default font, open the Control Panel and change the Display Properties.
You cannot change the font in the QuickViewer if the item was composed in HTML view.
Select the text you want to change.
Click Edit > Font > Font.
Click a font and a font style.
Click a size.
Click any other options you want to change, and then click OK.
When viewing a message attachment in GroupWise, you can select to use the default viewer application for the file type of the attachment. The following viewers are available for use within GroupWise:
Adobe Acrobat
Microsoft Office
LibreOffice.org
Apple QuickTime
Adobe Flash
AutoVue
To change the default viewer:
Click Tools > Options.
Double-click Environment, and then click the Editors/Viewers tab.
In the Viewers group box, select the viewer to use.
Click OK.
If you open an item and then decide you want to read the item later, you can mark the item Unread. Marking the item Unread changes the item to bold and changes the item’s icon to unopened.
In the Mailbox, click the item in the Item List.
Click Actions > Mark Unread.
When you open an item, marking it Unread does not change its status in Properties window. The sender of the item still sees the item status as Opened.
To mark and item as “Read”:
In the Mailbox, click the item in the Item List.
Click Actions > Mark Read.
Marking an item Read changes the status of the item in Properties window. For example, if you have not opened an item, but you mark it read, the sender of the item sees the item status as Opened.