Error messages and other information about POA functioning are written to log files as well as displaying on the POA agent console. Log files can provide a wealth of information for resolving problems with POA functioning or message flow. This section covers the following subjects to help you get the most from POA log files:
The following aspects of logging are configurable:
You can configure the log settings in the following ways:
You can view the contents of the POA log file from the POA agent console and Web console. See the following tasks:
On startup, the POA records the POA settings currently in effect. Thereafter, it logs events that take place, including errors. To look up error messages that appear in POA log files, see "Post Office Agent Error Messages" in GroupWise 6.5 Troubleshooting 1: Error Messages.
Because the POA consists of multiple threads, you might find it useful to retrieve the log file into an editor and sort it on the thread ID that follows the date and time information. Sorting groups all messages together for the same POA thread. You can also use the search capability of the POA Web console to gather information about a specific POA thread. See Viewing and Searching POA Log Files.