Creating the Workstation Remote Management Policy

In order to enable remote control, you must have the ZENworks Remote Management agent installed at the workstation; the workstation must have been imported to eDirectory; and you must have a Remote Management Policy that permits remote control. Also, the user attempting to remotely manage the workstation must have rights to manage the workstation.

  1. Open ConsoleOne and browse to select the .Policies.IST.Corp.DA container.

  2. Click the File menu > New > Policy Package.

  3. From the Policy Package Wizard window, select Workstation Package > click Next.


    Screen shot of Policy Package Wizard window.

  4. Use the default name Workstation Package > click Next.

  5. At the summary screen, enable the Define Additional Properties check box > click Finish.

  6. In the Properties of Workstation Package window, enable the check box for Remote Control Policy > click Properties.


    Screen shot of the Properties of Workstation Package dialog box. The Remote Control Policy is enabled.

  7. On the Remote Management tab, click the Control sub-tab.


    Screen shot of the Remote Control Policy dialog box will the Control tab displayed.

  8. Enable the Enable Remote Control check box.

  9. Disable the Prompt User for Permission to Remote Control check box.

  10. Disable the Give User Visible Signal When Remote Controlled check box.

    By eliminating the prompt for permission to remote control, and the visible signal when remote controlled, you effectively make this policy enable remote control in "stealth" mode.

  11. Enable the Allow Blanking User's Screen check box.

    This will also enable the Allow Locking User's Keyboard and Mouse option.

  12. Click the View sub-tab.


    Screen shot tof the Remote Control Policy dialog box with the View tab displayed.

  13. Enable the Enable Remote View check box.

  14. Disable the Prompt User for Permission to Remote View check box.

  15. Disable the Give User Visible Signal When Remote Viewed check box.

  16. Click OK to save your policy settings.

  17. In the Properties of Workstation Package window, click the Associations tab.

  18. On the Associations tab, click the Add button.

  19. Browse to select the .Workstations.IST.Corp.DigitalAirlines container > click OK.


    Screen shot of the Properties of Workstation Package dialog box.

  20. Click OK to save your changes as the new Workstation Package policy package.