If you upgrade from NetWare® 5 to NetWare 6 using the overlay method or if you installed NetWare 6 using the Express Install option and then added the iPrint product, iPrint might not be configured correctly with the Web server on the NetWare 6 server.
In NetWare 5.1, the Novell® Enterprise Web Server was installed by default and captures port 443. After upgrading to NetWare 6, port 443 is still assigned to Enterprise Web Server. When iPrint tries to use port 443 for secure printing, the HTTPSTK reports an error on the logger screen.
In NetWare 6, the Express Install option installs the Apache Web server, which captures port 443. When iPrint tries to use port 443 for secure printing, the HTTPSTK reports an error on the logger screen.
Users might see the following error message when they attempt to use a secure iPrint printer:
Error message: HTTP 500 - Internal server error.Error group: HTTP Error code: 500
To resolve this, reconfigure the ports for your Web server so that iPrint is assigned port 443. For more information on reassigning ports, see your Web server documentation or the November 2001 Novell AppNote, "How to Install and Configure NetWare Enterprise Web Server or Apache Web Server with Tomcat."
Another option is to install iPrint on a NetWare 6 server that does not require a Web server.
If you are experiencing problems installing printers, ensure that the latest Service Pack for the workstation operating system is installed. Some driver installation problems have been resolved by Microsoft* Service Packs.
When migrating to NetWare 6 from an earlier version of NetWare using the Migration Wizard, the trustee assignment to SYS:\LOGIN is lost for the Public object. Therefore, NetWare 6 users will not have access to the directory. However, iPrint requires users to have access to this directory.
To resolve this, assign Read and File Scan rights to SYS:\LOGIN for the Public object.