You can configure your OpenText Vibe site so that users can post comments by emailing them to the folder where they want to post the comment. In order to receive email postings, folders must be properly configured, as described in Enabling Folders to Receive Entries through Email
in Managing Folders
in the OpenText Vibe 4.0.8 Advanced User Guide. Also, users must know the email address of the folder where they want to post their comment.
After installation, inbound email can be disabled and enabled again on the Vibe site, as described in Disabling/Enabling Inbound Email Postings
in VibeSite Setup
in the OpenText Vibe 4.0.8 Administration Guide. However, you must configure inbound email in the Vibe installation program.
Inbound email is disabled by default. When you enable it, the Vibe site starts an internal SMTP mail host to receive incoming messages and post them to the folders associated with the email addresses to which the messages are addressed. By default, the internal SMTP mail host uses port 2525, so that it does not conflict with another mail host that might be running on the Vibe server.
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BASIC VIBE INSTALLATION SUMMARY SHEET |
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Under Inbound Email Configuration, mark whether you want users to be able to post to the Vibe site from their email clients. |
Selecting the port number for the Vibe internal SMTP mail host presents the same issue that needs to be dealt with for the HTTP port numbers, as described in HTTP/HTTPS Ports. You might want to configure the Vibe internal SMTP mail host to use the standard SMTP port of 25. How you handle the issue depends on whether you are installing on Linux or on Windows.
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Linux: |
Keep the default port number (2525) in the Vibe Installation program, then complete the steps in Setting Up Port Forwarding on SLES 12 so that requests incoming on port 25 are forwarded to port 2525. |
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Windows: |
Specify port 25 for incoming email in the Vibe Installation program. |
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BASIC VIBE INSTALLATION SUMMARY SHEET |
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Under Inbound Email Configuration, specify the port number for the Vibe internal SMTP host to listen on. |
If you want to install Vibe on a server where an SMTP mail host is already running, you can do so if the server has multiple IP addresses. The existing SMTP mail host can use port 25 on one IP address and Vibe can use port 25 on another IP address. During installation, you need to specify an IP address only if the server has multiple IP addresses and you want Vibe to bind to a specific IP address rather than all of them.
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BASIC VIBE INSTALLATION SUMMARY SHEET |
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Under Inbound Email Configuration, specify the IP address for the Vibe internal SMTP host to listen on, if you are installing Vibe on a server with multiple IP addresses and you want Vibe to bind to just one of them. |
You can choose whether the Vibe internal mail host uses TLS (Transport Layer Security) when it communicates with other SMTP mail hosts. In order for TLS to function properly, you must have a certificate on the Vibe server, as described in Securing Email Transfer
in Site Security
in the OpenText Vibe 4.0.8 Administration Guide. When an SMTP mail host queries the Vibe mail host, the Vibe mail host communicates its ability or inability to handle TLS. The other SMTP mail host then communicates appropriately, taking into account how the Vibe internal mail host is configured. The default is to use TLS, because this provides more secure communication between mail hosts.
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BASIC VIBE INSTALLATION SUMMARY SHEET |
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Under Inbound Email Configuration, mark whether you want the Vibe server to announce that it can use TLS. |
You can install Vibe with Announce TLS selected, and then set up the certificate afterwards. However, if you select Announce TLS, inbound email does not work until the certificate is available on the Vibe server.